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Wildlife Animal Strikes in NSW: Preparing for Medical Assessments in Greater Sydney

This article explains how to prepare for a medical assessment after a wildlife animal strike in NSW, focusing on the CTP process, required evidence, and key legal considerations in Greater Sydney. It outlines what to expect, how to gather supporting records, and when to seek advice.

Current as at 6 November 2026

Understanding CTP Claims After a Wildlife Animal Strike in NSW

If you were involved in a motor vehicle accident in Greater Sydney that involved striking or swerving to avoid a wildlife animal, you may be entitled to compensation under the NSW Compulsory Third Party (CTP) insurance scheme. This scheme provides financial support for injuries sustained in motor accidents, regardless of who was at fault. The process includes a medical assessment to determine the nature and extent of your injuries, which will affect the type and duration of benefits you may receive.

How the CTP Framework Applies to Wildlife Strikes

A wildlife strike, such as a collision with a kangaroo, wallaby, or other animal on a NSW road, is treated as a motor accident under the Motor Accident Injuries Act 2017 (MAIA). This means you can make a claim for treatment and care benefits, weekly income payments, and, if eligible, damages for pain and suffering.

The CTP insurer (usually the green slip insurer) must assess your claim based on the medical evidence. You are not required to prove fault to access initial benefits. However, if you seek damages, the law requires you to meet a threshold of injury, and your claim may be limited if your injuries are classified as threshold injuries under the MAIA.

Preparing for Your Medical Assessment: Key Steps

Medical assessments are a critical part of your CTP claim. They are conducted by independent medical practitioners (IMPs) appointed by the insurer to assess your injuries, their cause, and their impact on your daily life. To prepare effectively:

  • Obtain and keep all medical records from the time of the accident, including emergency department notes, follow-up appointments, imaging reports (X-rays, MRIs), and treatment notes from your general practitioner or specialist.
  • Document any symptoms you have experienced since the accident, including pain, limited mobility, fatigue, or changes in mental health. Keep a daily journal if possible.
  • Bring a list of medications, treatments, and any restrictions advised by your medical practitioner.
  • Be ready to explain how the accident affected your ability to work, drive, care for others, or participate in daily activities.
  • If you have witnesses to the event, provide their contact details to your insurer or legal representative.

What to Expect During the Medical Assessment

The assessment will typically involve a physical examination, a review of your medical history, and questions about your symptoms and functional limitations. The IMP will assess whether your injuries are related to the accident and determine your whole person impairment (WPI) percentage, which is used to calculate damages if you qualify.

For injuries involving the spine, the assessment will consider whether there are neurological signs beyond radiculopathy (nerve root irritation), as a spinal nerve-root injury with such signs may still qualify as a soft-tissue injury under the Motor Accident Guidelines.

If your injuries are classified as threshold injuries (such as soft-tissue injuries to the neck or back), you may only be entitled to treatment and care benefits and weekly income payments for up to 52 weeks from the date of the accident. After that period, benefits may cease unless you can demonstrate a continuing need for treatment or a worsening of condition.

Time Limits and Procedural Requirements

You must notify your insurer of the accident and your intention to claim within a reasonable time. While there is no fixed deadline for notifying a CTP insurer, delays may affect the insurer’s ability to investigate and assess your claim. It is best to notify them as soon as possible.

If you are seeking damages, you must file a claim within three years of the accident date. This time limit is strict and cannot be extended unless a court grants an extension.

If your claim is denied or you disagree with the insurer’s assessment, you have the right to request an internal review or apply to the NSW Civil and Administrative Tribunal (NCAT) for a determination. You may also seek legal advice to assist with the process.

When to Seek Independent Advice

The outcome of your claim depends on the accuracy and completeness of your medical evidence, the timing of your claim, and how your injuries are assessed under the MAIA. If you have ongoing symptoms, a complex injury, or if the insurer disputes your claim, it is advisable to seek independent legal advice before finalising any assessment or settlement.

A hypothetical example: A driver in the Hills District of Greater Sydney swerved to avoid a kangaroo, lost control, and collided with a tree. The driver sustained whiplash and ongoing neck pain. The insurer appointed an IMP who initially concluded the injury was a minor soft-tissue injury. However, the driver provided MRI evidence showing a disc bulge and neurological signs not attributable to pre-existing conditions. This evidence supported a higher WPI and eligibility for damages. The driver sought legal advice, which helped secure a favourable outcome.

Next Steps

Every claim depends on its own facts. To request contact about your circumstances, complete the quick, no obligation enquiry form.

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