What travel and accommodation costs are covered under NSW CTP claims?
In New South Wales, the Compulsory Third Party (CTP) scheme covers travel and accommodation expenses related to medical treatment for injuries caused by motor vehicle accidents. For residents of Western Sydney, this includes costs incurred to attend specialist appointments, therapy sessions, or hospital visits. The New South Wales Motor Accident Injuries Act 2017 and SIRA guidelines specify that travel expenses are limited to reasonable costs for medical purposes, such as taxi fares, public transport tickets, or car hire. Overnight accommodation is covered if treatment requires overnight stays, but must be directly related to medical care.
How to claim travel and accommodation expenses in Western Sydney
To claim travel and accommodation costs under the CTP scheme, injured road users must:
- Provide evidence of medical treatment requiring travel (e.g., doctor’s notes, appointment confirmations)
- Document travel costs with receipts or invoices
- Submit accommodation expenses with proof of overnight stays (e.g., hotel bills, rental agreements)
- Ensure all claims are submitted within the 52-week statutory period for weekly benefits, as outlined in the Motor Accident Injuries Act 2017 s 4.4
SIRA’s guidelines state that claims must be submitted to the relevant insurer within 52 weeks of the accident date. Delays may affect eligibility for certain benefits.
SIRA guidelines on travel costs for Western Sydney residents
SIRA’s What you can claim page confirms that travel costs are limited to:
- Reasonable taxi fares or public transport for medical appointments
- Car hire costs where necessary to attend treatment
- Overnight accommodation if treatment requires overnight stays
For example, a person recovering in Western Sydney who needs to travel to a specialist in Sydney CBD for a diagnostic scan would be entitled to claim taxi fares and accommodation costs for that specific treatment. However, travel for non-medical purposes, such as shopping or social visits, is not covered.
Practical steps and evidence for CTP claims
Claimants should:
- Keep all medical records and treatment plans
- Retain receipts for travel and accommodation
- Note the date and purpose of each trip
- Contact the at-fault driver’s insurer to request a claim form
If a claim is disputed, the NSW Civil and Administrative Tribunal (NCAT) can resolve disputes under the Motor Accident Injuries Act 2017. Time limits for disputes are strict, so prompt action is essential.
When to seek legal advice
While many claims can be resolved through the CTP scheme, complex cases involving multiple injuries, long-term care needs, or disputes over benefits may require legal assistance. A solicitor can help ensure all eligible expenses are claimed and that deadlines are met.
Final considerations
CTP travel and accommodation claims depend on the specific circumstances of the injury and treatment. While the scheme covers essential costs, claimants must provide clear evidence of medical necessity. For tailored advice, complete the quick, no obligation enquiry form to discuss your circumstances.