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Traumatic Brain Injury, What to Do Immediately After a Road Accident in NSW

This article outlines critical steps for injured road users with traumatic brain injuries in NSW, including seeking medical care, preserving evidence, and contacting SIRA. It explains how the NSW CTP scheme handles TBI claims, the evidence required, and time limits for benefits. Acting quickly is essential to secure support under the Motor Accident Injuries Act 2017.

Current as at 19 June 2026

If you've suffered a traumatic brain injury (TBI) in a road accident in New South Wales, understanding your rights under the NSW Compulsory Third Party (CTP) scheme is critical. This article explains the essential steps to take after a TBI, how the NSW CTP system handles such claims, and the evidence required to support your case. Time limits and legal procedures are also outlined to help you act quickly and effectively.

Immediate Steps After a Traumatic Brain Injury

After a road accident resulting in a TBI, your first priority is medical attention. Seek treatment at a hospital or registered medical practitioner immediately, as delayed care can worsen outcomes. Document your injuries with medical records, including scans, specialist reports, and notes from neurologists or trauma teams. These records are essential for proving the severity of your injury under the NSW CTP scheme.

Next, preserve evidence of the accident. Take photographs of the scene, damaged vehicles, and any visible injuries. Obtain a copy of the police report if available, and note details like witness names, vehicle registration numbers, and road conditions. This evidence helps establish the circumstances of the accident and supports your claim.

You must also notify the at-fault driver’s insurance company or the relevant CTP insurer within 52 weeks of the accident. Under the Motor Accident Injuries Act 2017, claims for injuries above the threshold (including TBIs) are eligible for statutory benefits, such as weekly payments and treatment coverage, regardless of fault. However, delays beyond 52 weeks may limit your ability to claim certain benefits.

How SIRA Handles TBI Claims

The State Insurance Regulatory Authority (SIRA) administers NSW CTP claims. For TBIs, which are classified as serious injuries under the Motor Accident Guidelines, you may be eligible for a range of benefits, including:

  • Weekly income payments if your injury prevents you from working.
  • Treatment and care benefits to cover medical expenses.
  • Lump sum compensation if your injury meets the whole person impairment (WPI) threshold, typically 15% or more.

SIRA assesses claims based on medical evidence and the severity of the injury. If your TBI results in long-term or permanent impairment, you may qualify for ongoing support. However, claims must be submitted within 52 weeks of the accident to access certain benefits.

Evidence and Legal Considerations

To support your TBI claim, you must provide:

  • A medical diagnosis confirming the injury, such as a concussion, brain bleed, or cognitive impairment.
  • Neurological assessments from specialists, including MRI or CT scan reports.
  • Evidence of impact on daily life, such as difficulty concentrating, memory loss, or changes in behavior.
  • Accident details like witness statements, police reports, and vehicle records.

If your claim is disputed, SIRA may request additional medical opinions or refer the case to a tribunal. It’s important to act promptly, as delays can reduce the benefits you receive. For example, if you wait beyond 52 weeks to report a TBI, you may lose access to weekly income payments, though treatment benefits may still apply.

When to Seek Legal Advice

While SIRA handles most CTP claims, complex cases, such as disputes over impairment ratings, overlapping workers’ compensation claims, or interstate accidents, may require legal assistance. A solicitor can help you navigate disputes, ensure you meet all deadlines, and pursue additional compensation if your injury meets the WPI threshold.

Next Steps

Time limits and procedural requirements mean acting quickly is essential. If you’re unsure whether your TBI claim qualifies for benefits or need guidance on submitting your claim, seek advice from a legal professional or contact SIRA directly. Every claim depends on its own facts, and the right steps can make a significant difference in securing support.

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