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Traumatic Brain Injury Caregiver Support: Families' Guide to NSW CTP Claims

This article explains how families caring for traumatic brain injury (TBI) claimants in NSW can access support through the CTP scheme. It outlines key legal rules, practical steps for families, and when to seek legal advice. Families in Ashfield should document caregiving efforts and consult SIRA to ensure their needs are considered in TBI claims.

Current as at 20 August 2026

Traumatic Brain Injury Caregiver Support in NSW

A threshold injury under the Motor Accident Injuries Act 2017 (NSW) includes a soft tissue injury and a psychological or psychiatric injury that is not a recognised psychiatric illness (adjustment disorder and acute stress disorder are the usual examples; s 1.6 and Motor Accident Guidelines Part 5).

Traumatic brain injuries (TBIs) can have life-changing effects on individuals and their families. Under New South Wales' Compulsory Third Party (CTP) scheme, caregivers and families may access specific support to manage the financial and emotional impacts of a TBI claim. This article explains how families can navigate the CTP process, what evidence is needed to support caregiver-related adjustments, and how SIRA handles TBI claims in Ashfield.

Key CTP Rules for TBI Claims

The Motor Accident Injuries Act 2017 governs CTP claims in NSW. For TBIs, the scheme considers whether the injury meets the 'threshold injury' definition under the Motor Accident Guidelines. This includes injuries like concussions, brain bleeds, or damage causing neurological symptoms. If a TBI is classified as a threshold injury, the claimant may receive weekly income payments and treatment benefits. However, if the injury results in a whole person impairment (WPI) of 10% or more, additional compensation for long-term effects may apply.

Caregiver support is not a direct benefit under CTP, but families may need to demonstrate how the injury impacts their financial stability. For example, if a family member must reduce work hours or leave employment to care for the injured person, this can affect the claim's outcome. SIRA assesses such impacts by reviewing medical reports, income records, and evidence of caregiving responsibilities.

Practical Steps for Families

Families should take the following steps to support a TBI claim:

  • Document caregiving efforts: Keep records of time spent caring for the injured person, including medical appointments, household tasks, and emotional support.
  • Preserve medical evidence: Ensure all medical reports, scans, and treatment records are submitted to SIRA. These documents help establish the severity of the TBI and its long-term effects.
  • Notify SIRA of changes: If the injured person's condition worsens or new caregiving needs arise, inform SIRA immediately. Delays in reporting can affect benefit calculations.
  • Seek independent medical opinions: If there are disputes about the injury's severity, a second medical opinion may be required to support the claim.

Time Limits and Dispute Options

CTP claims must be submitted within 52 weeks of the accident, unless an extension is granted. For threshold injuries, benefits are generally limited to 52 weeks unless the injury results in a WPI of 10% or more. Families should also be aware that disputes over claim adjustments can be resolved through SIRA's review process. If a family feels their needs are not being addressed, they can request a formal review by contacting SIRA directly.

When to Seek Legal Advice

While SIRA handles most CTP claims, families may need legal assistance if:

  • The injured person's condition worsens after the initial claim
  • There are disputes over the extent of caregiver support needed
  • The claimant's family has complex financial circumstances
  • The injury overlaps with workers' compensation or other insurance claims

Legal professionals can help families navigate these complexities and ensure their needs are properly represented.

Next Steps for Families

Understanding how TBI claims affect caregivers is essential for families in Ashfield and across NSW. While the CTP scheme provides some support, the process requires careful documentation and timely action. Every claim depends on its own facts. To request contact about your circumstances, complete the quick, no obligation enquiry form.

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