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Documenting Injuries for CTP Claims: Seatbelt Non-Use Checklist (NSW)

This guide explains how to document injuries for a CTP claim in NSW where a passenger was not wearing a seatbelt. It outlines SIRA's guidelines, essential evidence, and practical steps to support your claim, including time limits and when to seek legal advice.

Current as at 17 October 2026

Where a person's only injuries resulting from the accident are threshold injuries, weekly benefits and treatment and care generally cease after 52 weeks (ss 3.11 and 3.28).

A threshold injury under the Motor Accident Injuries Act 2017 (NSW) includes a soft tissue injury and a psychological or psychiatric injury that is not a recognised psychiatric illness (adjustment disorder and acute stress disorder are the usual examples; s 1.6 and Motor Accident Guidelines Part 5).

If you were a passenger in a motor vehicle accident and did not wear a seatbelt, documenting your injuries is critical to a successful Compulsory Third Party (CTP) claim in New South Wales. Seatbelt non-use can directly impact compensation assessments, as it may affect the severity of injuries and the types of benefits available. This guide explains the specific documentation requirements under NSW law, how SIRA evaluates seatbelt-related claims, and practical steps to support your case.

Legal Framework for Seatbelt Non-Use in CTP Claims

Under the Motor Accident Injuries Act 2017 (MAIA), CTP claims in NSW are governed by the principles of the Motor Accident Guidelines and SIRA's operational standards. Seatbelt non-use is evaluated under the 'threshold injury' framework, which determines whether injuries qualify for statutory benefits. SIRA explicitly states that failure to wear a seatbelt may reduce the severity of injuries or affect the assessment of 'whole person impairment' (WPI) for damages. This means that documentation must clearly establish how the seatbelt's absence contributed to the injury.

Key Documentation for Passenger Injuries

To support a CTP claim where a passenger was not wearing a seatbelt, you must gather evidence that connects the injury to the accident and demonstrates the impact of seatbelt non-use. Essential records include:

  • Medical records: Detailed reports from healthcare providers confirming the nature and severity of injuries. These should explicitly link the injury to the accident and note any pre-existing conditions.
  • Accident report: Obtain a police report or incident report from the scene, which may include statements about seatbelt use and the circumstances of the collision.
  • Witness statements: Statements from witnesses confirming the passenger's seatbelt status and the accident's details.
  • Photographic evidence: Photos of the vehicle's condition, seatbelt status, and any visible injuries. Ensure images are dated and include a reference point for scale.
  • Medical imaging: X-rays, MRIs, or CT scans that show injuries consistent with the accident and seatbelt non-use.
  • Insurance correspondence: Copies of all communications with the at-fault driver's insurer, including claims forms and responses.

SIRA's Guidance on Seatbelt Non-Use

SIRA's What You Can Claim page clarifies that injuries must be 'caused by or aggravated by the accident' to qualify for benefits. Seatbelt non-use is considered a contributing factor in assessing whether injuries meet the 'threshold injury' definition. For example, if a passenger's injuries would have been less severe with a seatbelt, SIRA may reduce the compensation amount or limit benefits. Documentation must demonstrate that the seatbelt's absence directly influenced the injury's severity.

Practical Steps for Claimants

  1. Seek immediate medical attention: Ensure injuries are documented by a medical practitioner. Delayed treatment may weaken claims.
  2. Preserve evidence: Secure all accident-related records, including police reports, witness statements, and medical records. Avoid altering or discarding evidence.
  3. Notify the insurer: Contact the at-fault driver's CTP insurer to report the claim. SIRA requires claims to be submitted within 52 weeks of the accident, though extensions may apply for complex cases.
  4. Consult a legal professional: If disputes arise or the insurer disputes the claim, seek advice from a solicitor specialising in CTP claims. Legal professionals can challenge assessments of seatbelt-related injuries and ensure compliance with SIRA guidelines.

Time Limits and Dispute Resolution

CTP claims must generally be submitted within 52 weeks of the accident. However, this period may be extended if the injury's effects are not immediately apparent. If the insurer disputes the claim, you may request a review under SIRA's Review of Claims process. This involves submitting additional evidence to support your case, such as expert medical opinions or revised accident reports.

When to Seek Legal Advice

If your claim is denied or you are unsure about the impact of seatbelt non-use on your injuries, it is essential to consult a legal professional. Solicitors can assist with:

  • Challenging SIRA's assessment of injury severity.
  • Negotiating with insurers to ensure fair compensation.
  • Filing a formal dispute if the claim is rejected.

Final Checklist for Seatbelt Non-Use Claims

To ensure your CTP claim is robust, verify the following:

  • Did the passenger's injuries meet the 'threshold injury' definition under the MAIA?
  • Is there clear evidence linking the injury to the accident and seatbelt non-use?
  • Are all medical and accident records properly documented and submitted to SIRA?
  • Has the claim been submitted within the 52-week timeframe?

Next Steps

Every claim depends on its own facts. To request contact about your circumstances, complete the quick, no obligation enquiry form.

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