Legal Advice

Return to Work After a Car Accident in NSW: How Insurers Assess Liability

This article explains how insurers assess liability for return to work claims after a car accident in NSW, focusing on the legal and practical considerations for injured individuals. It provides clarity on the process and the role of SIRA in assessing claims.

Current as at 6 October 2026

How Insurers Assess Liability for Return to Work Claims After a Car Accident in NSW

Where a person's only injuries resulting from the accident are threshold injuries, weekly benefits and treatment and care generally cease after 52 weeks (ss 3.11 and 3.28).

If you've been involved in a car accident in NSW and are trying to return to work, it's important to understand how insurers assess liability for your claim. In New South Wales, the Motor Accident Injuries Act 2017 (MAIA) governs claims for injuries resulting from motor vehicle accidents. This includes claims for return to work support, which can be critical for injured workers seeking to regain their independence and financial stability.

Insurers assess liability based on the legal framework established by the MAIA and the Motor Accident Guidelines. These guidelines outline the criteria for determining whether an injury qualifies for compensation, including the impact on your ability to return to work. The assessment typically involves evaluating the nature and severity of the injury, the medical evidence supporting your claim, and the effect of the injury on your capacity to work.

Practical Steps and Evidence That Usually Matter

When assessing return to work claims, insurers will look at several key factors. First, they will consider the type of injury you've sustained. Under the MAIA, injuries are categorized into 'threshold injuries' and 'serious injuries.' Threshold injuries are those that result in a whole person impairment of 10% or more, while serious injuries are those that result in a whole person impairment of 20% or more.

Second, insurers will assess the impact of the injury on your ability to return to work. This includes looking at your medical records, reports from your treating medical practitioners, and any evidence of how the injury has affected your daily activities and work capacity. For example, if you have sustained a soft tissue injury that limits your ability to perform certain physical tasks, this will be taken into account.

Third, insurers will consider the evidence of your return to work. This may include evidence of your previous employment, your current employment status, and any evidence of your ability to return to work. For instance, if you have been advised by your doctor that you can return to work with certain modifications, this will be considered.

Time Limits, Disputes and When to Seek Advice

It's important to note that there are time limits for making claims under the MAIA. For example, if you have sustained a threshold injury, you must make a claim within 52 weeks of the accident. If you have sustained a serious injury, you must make a claim within 10 years of the accident.

If you believe that your claim has been unfairly assessed or denied, you may have the right to dispute the decision. This can be done by lodging an objection with the relevant insurer or by seeking independent legal advice. It's important to act quickly if you believe your claim has been denied, as there may be time limits for disputing decisions.

A Realistic Hypothetical Example

Consider the case of a person who was involved in a car accident and sustained a soft tissue injury. The injury resulted in a whole person impairment of 15%, which qualifies as a threshold injury. The person was advised by their doctor that they could return to work with certain modifications. However, the insurer assessed the claim as not meeting the criteria for return to work support. In this case, the person would need to provide additional evidence to support their claim, such as evidence of their ability to return to work and evidence of the impact of the injury on their work capacity.

When to Seek Advice

If you're unsure about how your claim is being assessed or if you believe your claim has been denied unfairly, it's important to seek legal advice. A solicitor can help you understand your rights and the steps you can take to dispute a claim. It's also important to act quickly, as there may be time limits for making claims or disputing decisions.

Final Thoughts

Understanding how insurers assess liability for return to work claims after a car accident in NSW is essential for injured workers seeking to regain their independence and financial stability. By understanding the legal framework, the factors that insurers consider, and the steps you can take to dispute a claim, you can make informed decisions about your claim.

Every claim depends on its own facts. To request contact about your circumstances, complete the quick, no obligation enquiry form.

Prepared using automated research and drafting tools and checked through LegalAdvice editorial and source-validation controls. This page is general information, not personalised legal advice.

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