Legal Advice

PTSD After Road Trauma: Evidence and Records to Keep for NSW CTP Claims

This guide explains the evidence required to support PTSD claims under NSW CTP laws, including medical records, accident reports, and SIRA guidelines. It outlines practical steps to preserve documentation and highlights time limits for claims. Seek legal advice if your case involves disputes or complex injuries.

Current as at 19 June 2026

A threshold injury under the Motor Accident Injuries Act 2017 (NSW) includes a soft tissue injury and a psychological or psychiatric injury that is not a recognised psychiatric illness (adjustment disorder and acute stress disorder are the usual examples; s 1.6 and Motor Accident Guidelines Part 5).

If you've experienced post-traumatic stress disorder (PTSD) following a road trauma in New South Wales, understanding what evidence to gather and preserve is critical for a CTP claim. The NSW Compulsory Third Party (CTP) scheme covers psychological injuries like PTSD, but proving your claim requires specific documentation. This guide explains the evidence needed, how SIRA's guidelines apply, and practical steps to support your claim.

What Evidence is Required for PTSD Claims under NSW CTP Laws?

To claim compensation for PTSD under the CTP scheme, you must demonstrate a direct link between the road trauma and your psychological injury. Key evidence includes:

  • Medical records from licensed practitioners confirming PTSD diagnosis, treatment, and prognosis. This includes clinical notes, diagnostic interviews, and therapy records.
  • Accident reports from police or emergency services detailing the incident's circumstances.
  • Witness statements from individuals who observed the trauma or its immediate aftermath.
  • Photographs of the accident scene, vehicle damage, and any visible injuries.
  • Psychological assessments showing symptoms such as flashbacks, hypervigilance, or avoidance behaviors.

SIRA's guidelines emphasize that PTSD claims must be supported by 'objective evidence' of trauma-related symptoms. For example, a 2023 SIRA case note highlighted that repeated nightmares and avoidance of roads were key factors in approving a PTSD claim.

Practical Steps to Gather and Preserve Evidence

After a road trauma, take these steps to preserve your evidence:

  1. Seek immediate medical attention to document any visible injuries and initiate psychological evaluation.
  2. Keep all medical records related to your treatment, including appointments, test results, and medication prescriptions.
  3. Report the accident to police and request a copy of the incident report.
  4. Document your symptoms in a journal, noting triggers, sleep disturbances, and daily impacts.
  5. Preserve digital evidence like phone footage, social media posts, or emails related to the incident.

For example, if you experienced a serious crash and developed PTSD, a therapist's notes detailing your symptoms and treatment plan will be essential. SIRA advises that evidence should show a 'clear connection' between the trauma and your psychological condition.

Time Limits and Dispute Resolution

CTP claims must be made within five years of the accident under the Motor Accident Injuries Act 2017. However, delays can affect your ability to secure benefits, especially for long-term injuries like PTSD. If your claim is disputed, SIRA provides a review process where you can submit additional evidence.

If you're unsure whether your evidence meets CTP standards, seek advice from a legal professional. While SIRA's guidelines are clear, interpreting them in the context of your specific circumstances requires expert review.

When to Seek Independent Legal Advice

The CTP scheme has complex rules about what constitutes a 'threshold injury' and how to calculate benefits for psychological claims. For instance, SIRA's 2024 guidelines clarify that PTSD claims must demonstrate 'clinically significant impairment' to qualify for weekly income payments. If your case involves disputes over diagnosis, treatment costs, or eligibility, a solicitor can help ensure your rights are protected.

Final Steps for Claiming PTSD Compensation

If you've experienced PTSD after a road trauma, start by gathering the evidence outlined above. Then, contact the at-fault driver's insurer through SIRA to begin the claims process. Remember, time limits apply, and the quality of your evidence will directly impact your outcome.

Every claim depends on its own facts. To request contact about your circumstances, complete the quick, no obligation enquiry form.

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