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PTSD After Road Trauma, Injury Documentation Checklist for NSW CTP Claims

This guide explains the documentation required for PTSD claims under NSW CTP laws, how SIRA evaluates psychological injuries, and practical steps for claimants in Greater Sydney. Time limits and dispute resolution options are also covered.

Current as at 19 June 2026

A threshold injury under the Motor Accident Injuries Act 2017 (NSW) includes a soft tissue injury and a psychological or psychiatric injury that is not a recognised psychiatric illness (adjustment disorder and acute stress disorder are the usual examples; s 1.6 and Motor Accident Guidelines Part 5).

If you've experienced PTSD after a road trauma in New South Wales, understanding what documentation is needed for a CTP claim is critical. The NSW Compulsory Third Party (CTP) scheme covers injuries caused by motor vehicle accidents, but claims for psychological injuries like PTSD require specific evidence. This guide explains the documentation checklist, how the SIRA framework applies, and practical steps to support your claim.

What Documentation is Needed for a PTSD Claim?

To claim compensation for PTSD under NSW CTP laws, you must provide evidence of:

  • A confirmed diagnosis of PTSD from a qualified mental health professional
  • Medical records showing the link between your road trauma and psychological symptoms
  • Evidence of how PTSD impacts your daily life or work capacity
  • Accident reports, witness statements, and police reports
  • Any pre-existing mental health conditions documented by a doctor

SIRA (State Insurance Regulatory Authority) requires claims to demonstrate a 'threshold injury' under the Motor Accident Injuries Act 2017. For PTSD, this means showing a clinically significant psychological injury that meets the criteria in the Motor Accident Guidelines. This includes documenting symptoms like flashbacks, nightmares, or severe anxiety triggered by the accident.

How SIRA Framework Applies to PTSD Claims

SIRA's guidelines for motor accident claims require a two-part assessment for psychological injuries:

  1. Clinical diagnosis: A mental health professional must confirm PTSD using standard diagnostic criteria (e.g., DSM-5)
  2. Functional impairment: Evidence that the injury affects your ability to work, study, or perform daily activities

For example, if you developed PTSD after a serious road trauma but can still work full-time, your claim may still qualify if the injury meets the threshold. However, if your only injuries are threshold injuries, benefits like weekly payments typically stop after 52 weeks under the MAIA.

Key Considerations for Greater Sydney Claimants

In Greater Sydney, claimants should:

  • Seek immediate medical attention after the accident, even if symptoms appear delayed
  • Keep all medical records, including therapy notes and medication records
  • Document how the injury affects your work or study (e.g., through employer statements)
  • Report the accident to the police and obtain a full report
  • Contact your insurer within 52 weeks of the accident to avoid missing time limits

If your claim is disputed, you may need to request a review by SIRA or seek independent medical opinions. Remember, CTP claims are not automatic, they depend on meeting specific legal and medical criteria.

When to Seek Legal Advice

If you're unsure whether your PTSD meets the threshold injury criteria, or if your claim has been rejected, it's important to consult a legal professional. Specialist solicitors can help you:

  • Navigate the SIRA claims process
  • Challenge decisions that you believe are incorrect
  • Understand your options if your claim is disputed

Time limits apply to CTP claims. For accidents occurring on or after 1 December 2017, you must notify your insurer within 52 weeks of the incident. Always act promptly to preserve your rights.

Every claim depends on its own facts. To request contact about your circumstances, complete the quick, no obligation enquiry form.

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