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Psychological Treatment Plans in NSW CTP Claims: Key Questions for Injured People

This article explains the role of psychological treatment plans in NSW CTP claims, how SIRA evaluates them, and practical steps for injured people. It highlights key questions to ask and the importance of timely, detailed documentation to support compensation claims.

Current as at 17 October 2026

Psychological Treatment Plans in NSW CTP Claims

A threshold injury under the Motor Accident Injuries Act 2017 (NSW) includes a soft tissue injury and a psychological or psychiatric injury that is not a recognised psychiatric illness (adjustment disorder and acute stress disorder are the usual examples; s 1.6 and Motor Accident Guidelines Part 5).

If you're injured in a motor accident in NSW and seeking compensation, a psychological treatment plan is a critical document. It outlines your mental health treatment and supports claims for care, income loss, or long-term support. This article explains what a psychological treatment plan is, how it's used in CTP claims, and practical steps to take.

What Is a Psychological Treatment Plan?

A psychological treatment plan is a structured medical document created by a registered psychologist or psychiatrist. It details your mental health diagnosis, treatment goals, and recommended therapies. Under NSW CTP laws, such plans are essential to prove the nature and extent of psychological injuries, especially when they are not immediately visible.

The plan must include clinical evidence, such as diagnostic criteria, treatment duration, and progress notes. It also helps assess whether your injury meets the 'threshold injury' definition under the Motor Accident Injuries Act 2017, which determines eligibility for statutory benefits.

How SIRA Handles Psychological Treatment Plans

The State Insurance Regulatory Authority (SIRA) oversees CTP claims in NSW. When assessing a psychological injury, SIRA requires a treatment plan to evaluate:

  • The type and severity of the injury (e.g., anxiety, PTSD, depression)
  • The necessity of ongoing therapy
  • How the injury impacts daily life and work capacity

SIRA's guidelines state that treatment plans must be prepared by qualified professionals and submitted as part of the claim. If your plan lacks clinical detail, SIRA may request additional evidence or delay payments.

Key Questions Injured People Should Ask

  1. Is my treatment plan detailed enough? Ensure it includes diagnostic codes (e.g., ICD-10), treatment goals, and a timeline. Vague statements like 'counselling for stress' may not suffice.
  1. How does the plan affect my compensation? A comprehensive plan supports claims for weekly income payments, treatment benefits, or long-term care. Without it, SIRA may limit benefits after 52 weeks, as per the Act.
  1. Should I seek a second opinion if my plan is rejected? If SIRA disputes the plan's validity, consulting another mental health professional may strengthen your case.
  1. What happens if I don't have a plan? You may need to request one from your treating psychologist or psychiatrist to meet CTP claim requirements.

Practical Steps to Take

  • Obtain a formal psychological treatment plan from a registered practitioner. Ensure it specifies your diagnosis and treatment needs.
  • Keep all medical records related to your injury, including therapy notes, assessments, and correspondence with SIRA.
  • Submit the plan promptly as part of your CTP claim. Delays may affect benefit eligibility.
  • Review SIRA's guidelines on what constitutes acceptable evidence for psychological injuries.

Time Limits and When to Seek Advice

CTP claims in NSW have strict deadlines. You must notify SIRA of your injury within 90 days of the accident. If your claim involves a psychological injury, delays in obtaining a treatment plan may jeopardize benefits. If SIRA disputes your plan or denies your claim, seek legal advice promptly to explore dispute resolution options.

Next Steps

Psychological injuries can be complex to claim under NSW CTP laws. A well-documented treatment plan is essential to prove the nature of your injury and its impact. If you're unsure about your plan's adequacy or facing disputes with SIRA, seek professional guidance. Every claim depends on its own facts. To request contact about your circumstances, complete the quick, no obligation enquiry form.

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