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Psychological Treatment Plans for CTP Claims: Documentation Checklist in Auburn NSW

This article explains the medical documentation required for psychological CTP claims in NSW, including SIRA's expectations for treatment plans. It provides a checklist for claimants in Auburn and outlines time limits and next steps for seeking compensation.

Current as at 25 August 2026

Psychological Treatment Plans for CTP Claims

A threshold injury under the Motor Accident Injuries Act 2017 (NSW) includes a soft tissue injury and a psychological or psychiatric injury that is not a recognised psychiatric illness (adjustment disorder and acute stress disorder are the usual examples; s 1.6 and Motor Accident Guidelines Part 5).

If you're seeking compensation for psychological injuries from a motor accident in NSW, documenting your treatment is essential. The New South Wales Compensation for Motor Accident Injuries (CTP) scheme requires specific medical records to support claims for psychological treatment. This guide explains what documentation is needed, how SIRA's guidelines apply, and how to prepare a checklist for claimants in Auburn.

What Medical Documents Are Required for Psychological Injuries?

To support a psychological treatment plan under the Motor Accident Injuries Act 2017, claimants must provide evidence of their injuries and treatment. Key documents include:

  • A detailed psychological assessment report from a registered mental health professional
  • Records of therapy sessions, including notes on treatment goals and progress
  • A diagnosis of a mental health condition (e.g., PTSD, anxiety, depression) from a qualified practitioner
  • A treatment plan outlining the type, frequency, and duration of therapy
  • Any medical imaging or test results relevant to the psychological injury

SIRA's guidelines emphasize that treatment must be 'reasonably necessary' and directly related to the accident. For example, a psychologist must link the treatment to the accident's impact on your mental health.

How SIRA's Guidance Applies to Psychological Injuries

SIRA's Motor Accident Claims page outlines that psychological injuries must meet the 'threshold injury' criteria under the Motor Accident Guidelines. This means the injury must be more than a minor issue and have a measurable impact on daily life. For instance, a claimant with chronic anxiety requiring ongoing therapy would qualify, while a temporary stress reaction might not.

SIRA also requires that treatment plans demonstrate a clear connection between the accident and the psychological condition. This includes:

  • A timeline showing when symptoms began after the accident
  • Evidence of how the injury affects work, relationships, or personal care
  • Documentation of any prior mental health history unrelated to the accident

Checklist for Psychological Treatment Records in Auburn

Claimants in Auburn should prepare the following to support their CTP claim:

  1. Accident Report: Police or witness statements confirming the incident
  2. Medical Records: All treatment records from psychologists, psychiatrists, or general practitioners
  3. Treatment Plan: A written plan from your mental health professional outlining therapy goals and duration
  4. Diagnosis Confirmation: Official documentation of the psychological condition from a registered practitioner
  5. Income Impact Records: Proof of lost wages or reduced earning capacity due to the injury
  6. Insurance Correspondence: Copies of all communications with the at-fault driver's insurer

If your treatment involves medication, include a list of prescribed drugs and their relevance to your condition. SIRA may also request a 'whole person impairment assessment' to evaluate the injury's long-term impact.

Time Limits and When to Seek Advice

CTP claims must be submitted within 52 weeks of the accident if you're seeking weekly benefits or treatment payments. However, claims for permanent impairment or long-term care can be made at any time. If your injury worsens or new symptoms emerge, you may need to re-engage with SIRA.

Disputes over psychological injuries are common. For example, an insurer might challenge whether your anxiety is a 'threshold injury' or if your treatment is 'reasonably necessary.' In such cases, independent medical opinions or expert testimony may be required. Always seek legal advice before submitting a claim if you're unsure about your documentation.

Final Steps for Claimants in Auburn

Prepare your psychological treatment records as outlined above. Ensure all documents clearly connect your injury to the accident and demonstrate the necessity of your treatment. If you're unsure whether your claim meets SIRA's requirements, complete the quick, no obligation enquiry form to request contact about your circumstances.

Prepared using automated research and drafting tools and checked through LegalAdvice editorial and source-validation controls. This page is general information, not personalised legal advice.

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