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PIC Merit Review and Daily Activities in NSW CTP Claims

This article explains how the NSW Personal Injury Commission (PIC) assesses an injured person's ability to return to daily activities in regional CTP claims. It outlines the legal framework, required evidence, and dispute options for Blue Mountains and Nepean claims, while emphasizing the importance of medical evidence and time limits.

Current as at 5 October 2026

How PIC Merit Reviews Assess Return to Daily Activities in NSW CTP Claims

If you're recovering from a motor accident in the Blue Mountains or Nepean and your ability to return to daily activities is under review by the Personal Injury Commission (PIC), understanding the legal process is critical. NSW CTP compensation rules require the PIC to assess whether your injuries prevent you from performing ordinary daily tasks. This article explains how SIRA's guidelines apply to disputes about daily activity limitations in regional claims.

The Legal Framework Behind PIC Merit Reviews

Under the Motor Accident Injuries Act 2017, the PIC has the authority to review claims and determine whether injuries prevent an injured person from returning to work, managing household tasks, or engaging in social activities. SIRA's guidelines state that daily activities assessments must consider:

  • Whether the injured person can perform tasks like cooking, shopping, or personal hygiene
  • The impact of injuries on mobility, coordination, and endurance
  • Medical evidence confirming limitations

In regional areas like the Blue Mountains and Nepean, the PIC may consider factors such as access to medical services or transportation when evaluating daily activity capacity. However, these factors do not override the legal requirement to assess whether the injury itself restricts daily activities.

Evidence Required to Dispute a PIC Decision

If you disagree with a PIC decision about your ability to return to daily activities, you must provide evidence that:

  • Medical records show your injuries do not prevent you from performing ordinary tasks
  • A medical practitioner has confirmed your ability to engage in daily activities
  • You have documented your ability to manage household responsibilities or work

SIRA's guidelines emphasize that medical evidence must be contemporaneous with the PIC's assessment. For example, if the PIC claims you cannot cook due to hand injuries, you must provide a medical opinion confirming your hands are fully functional.

Time Limits and Dispute Options

You have 28 days from receiving a PIC decision to request a review. If the PIC upholds the decision, you may:

  • Request a medical review by a specialist
  • Appeal to the NSW Civil and Administrative Tribunal (NCAT)
  • Seek independent legal advice

It's important to note that a PIC review does not guarantee a changed decision. The PIC must find that the original assessment was 'not supported by the evidence' to overturn it.

Practical Steps for Regional Claims

In the Blue Mountains and Nepean, consider these additional steps:

  • Document your ability to perform daily activities with photos or videos
  • Obtain a medical opinion about your capacity to manage household tasks
  • Request a site visit from the PIC assessor to demonstrate your ability to perform daily activities

Remember, the PIC must base its decision solely on your injury's impact, not on external factors like regional access to services.

When to Seek Legal Advice

If your PIC review involves complex medical evidence, disputes about your ability to work, or questions about your daily activity capacity, you should seek legal advice. A solicitor can help you:

  • Challenge the PIC's interpretation of your medical records
  • Request a medical review by a specialist
  • Appeal to NCAT if the PIC decision is not overturned

Every claim depends on its own facts. To request contact about your circumstances, complete the quick, no obligation enquiry form.

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