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How to Apply for a Personal Injury Claim (PIC) for Treatment and Rehabilitation in NSW CTP Motor Accidents

This article explains how to apply for a Personal Injury Claim (PIC) under NSW’s CTP scheme to cover treatment and rehabilitation costs. It outlines the legal framework, practical steps, and SIRA resources for claimants, while highlighting time limits and dispute resolution options.

Current as at 19 June 2026

Applying for a Personal Injury Claim (PIC) in NSW CTP Motor Accidents

If you’ve been injured in a motor vehicle accident in New South Wales, you may be eligible for a Personal Injury Claim (PIC) under the Compulsory Third Party (CTP) scheme. This claim can cover treatment and rehabilitation costs, including physiotherapy, occupational therapy, and medical equipment. The process involves submitting a formal application to the State Insurance Regulatory Authority (SIRA) and providing evidence of your injuries and treatment needs.

The Legal Framework Behind PIC Applications

Under the Motor Accident Injuries Act 2017, the CTP scheme provides statutory benefits for injuries caused by motor vehicle accidents. A PIC application is a formal request to claim these benefits, which include treatment and rehabilitation planning. SIRA’s guidelines state that claimants must demonstrate a ‘threshold injury’, a defined level of harm that qualifies for compensation. This includes injuries like whiplash, soft tissue damage, or spinal nerve-root injuries with neurological signs.

Practical Steps for Applying for a PIC Claim

To apply for a PIC, you must:

  • Contact SIRA directly or use an approved claims service
  • Submit medical records confirming your injuries
  • Provide evidence of treatment plans from healthcare professionals
  • Complete the PIC application form, detailing your rehabilitation needs

SIRA requires documentation showing a direct link between the accident and your injuries. For example, a doctor’s report must confirm that your treatment plan addresses the specific injuries caused by the accident.

Time Limits and Dispute Resolution

You must apply for a PIC within 52 weeks of the accident if you want to claim weekly income benefits. However, treatment and rehabilitation claims can be made beyond this period if they relate to long-term recovery. If SIRA disputes your claim, you can request a review by the Personal Injury Commission (PIC). This process involves submitting additional evidence or expert opinions to support your case.

SIRA Resources for Treatment Planning

SIRA provides detailed guidelines on what can be claimed under the CTP scheme. For treatment and rehabilitation, claimants can request funding for:

  • Physiotherapy and occupational therapy sessions
  • Medical equipment like braces or mobility aids
  • Home modifications to accommodate injuries

The SIRA website includes a checklist for applicants to ensure all required documents are submitted. Claimants should also keep records of all medical appointments, treatment costs, and correspondence with insurers.

Example: A Cyclist’s PIC Application

Consider a cyclist who suffered a fractured wrist in a collision. Their treatment plan includes six weeks of physiotherapy and a wrist brace. To apply for a PIC, they must submit:

  • A medical report confirming the fracture and treatment needs
  • Receipts for physiotherapy sessions
  • A letter from their physiotherapist outlining the rehabilitation plan

This example shows how evidence of treatment planning directly supports a PIC application under the CTP scheme.

When to Seek Legal Advice

While SIRA provides resources for self-claiming, complex cases may require legal assistance. A solicitor can help navigate disputes, ensure all evidence is properly submitted, and challenge decisions that unfairly limit benefits. Always seek advice if you’re unsure about the validity of a disputed claim.

Next Steps

CTP entitlements depend on the accident date, injury type, and claim history. To request contact about your circumstances, complete the quick, no obligation enquiry form.

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