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Proving Permanent Impairment in NSW CTP Claims - Evidence and Records to Keep in Auburn

To claim additional compensation for permanent impairment under NSW CTP rules, injured claimants in Auburn must provide medical evidence meeting the 10% whole person impairment threshold. This article explains what records to keep, how to prove impairment, and when to seek legal advice.

Current as at 19 August 2026

Proving Permanent Impairment in NSW CTP Claims

Under New South Wales law, a claimant must demonstrate that their injury meets the 10% whole person impairment threshold to qualify for additional compensation under the Compulsory Third Party (CTP) scheme. This threshold is defined in the Motor Accident Injuries Act 2017 and interpreted by the State Insurance Regulatory Authority (SIRA). If your injury results in a permanent impairment of 10% or more, you may be eligible for extra benefits beyond standard treatment and income support.

What Evidence is Required to Prove Permanent Impairment?

To establish a claim, you must provide medical evidence that meets SIRA’s impairment assessment standards. Key documents include:

  • Medical records showing the nature, severity, and permanence of your injury
  • Impairment assessment reports from a registered medical practitioner
  • Expert opinions from specialists confirming the 10% threshold has been met
  • Clinical notes detailing neurological signs, functional limitations, and recovery progress

SIRA’s guidelines specify that impairment assessments must be based on objective clinical findings, not subjective pain or inconvenience. For example, a spinal nerve-root injury with neurological signs may qualify, while radiculopathy requires specific clinical criteria.

How to Document and Retain Evidence in Auburn

Claimants in Auburn should take these steps to preserve critical evidence:

  1. Secure all medical records from hospitals, clinics, and specialists involved in your treatment
  2. Request formal impairment assessments from your treating doctor or a SIRA-registered assessor
  3. Keep copies of all correspondence with insurers, including claims forms, letters, and settlement offers
  4. Maintain a log of symptoms, treatments, and daily impacts of your injury
  5. Store digital records securely (e.g., cloud storage, encrypted devices) to prevent loss or tampering

If your injury involves a soft tissue injury, ensure your medical team documents neurological signs beyond radiculopathy, as these may still meet the threshold under SIRA’s interpretation.

Time Limits and Dispute Resolution

You have five years from the date of the accident to pursue a CTP claim under the Motor Accident Injuries Act 2017. However, time limits for specific benefits (e.g., weekly income payments) may apply. If your claim is disputed, you may need to:

  • Request a SIRA review of your impairment assessment
  • Seek independent expert opinions to challenge or support the initial assessment
  • Consider arbitration through the NSW Civil and Administrative Tribunal (NCAT) if negotiations fail

When to Seek Legal Advice

If your injury results in a permanent impairment of 10% or more, you may be eligible for additional compensation. However, the process requires careful documentation and understanding of SIRA’s rules. A solicitor can help you:

  • Navigate the impairment assessment process
  • Challenge incorrect or incomplete assessments
  • Ensure you meet all legal and evidentiary requirements

Example: Proving a 10% Impairment Claim

Consider a claimant who suffered a spinal nerve-root injury after a car accident. Their doctor documents neurological signs such as reduced reflexes and muscle weakness, meeting the threshold. However, if the injury is classified as radiculopathy, the claimant must also show specific clinical signs like radicular pain or sensory loss to qualify.

Next Steps

CTP claims depend on accurate evidence and timely action. If your injury meets the 10% threshold, ensure you retain all medical records and seek professional guidance to maximise your entitlements. Every claim depends on its own facts. To request contact about your circumstances, complete the quick, no obligation enquiry form.

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