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Pedestrian Crossing Injuries: What Evidence to Keep for Your NSW CTP Claim

Pedestrian crossing injuries in NSW require specific evidence to support CTP claims, including medical records, accident scene documentation, and witness statements. SIRA guidelines define 'threshold injuries' for statutory benefits, and claims must be reported within 52 weeks. Preserve all relevant records and seek legal advice if your claim is disputed.

Current as at 6 October 2026

If you were injured as a pedestrian crossing a road in Auburn, NSW, preserving evidence is critical to support your Compulsory Third Party (CTP) claim. Under the Motor Accident Injuries Act 2017, claims for pedestrian injuries require specific documentation to establish fault, injury severity, and entitlement to benefits. This article explains the evidence you should collect, how SIRA guidelines apply, and practical steps to take after a crossing accident.

What Evidence Matters for a Pedestrian Crossing Claim

To support your CTP claim, you must provide evidence that: (1) a motor vehicle was involved, (2) the accident occurred at a marked crossing, and (3) you sustained an injury. Key records include:

  • Medical records: Document all injuries, treatments, and diagnoses. SIRA requires proof of a 'threshold injury' (e.g., soft tissue damage, whiplash) to qualify for statutory benefits. If your injury meets the Motor Accident Guidelines' spinal nerve-root criteria, it may still qualify as a soft-tissue injury.
  • Accident scene documentation: Photograph the crossing area, traffic signs, and any damage to your clothing or footwear. Note the time, location, and direction of travel. If the crossing had poor lighting or missing signage, this could strengthen your claim.
  • Witness statements: Statements from drivers, cyclists, or other pedestrians can corroborate your account. SIRA advises recording witness details (name, contact, and statement) to support claims.
  • Insurance correspondence: Keep copies of all communications with the at-fault driver’s insurer. SIRA requires claims to be reported within 52 weeks of the accident, though this period may extend if the injury is not immediately apparent.
  • Income and care records: If your injury affects your ability to work or requires care, provide payslips, employment records, and care provider details. SIRA allows for weekly income payments and treatment benefits for threshold injuries.

How SIRA Guidelines Apply to Pedestrian Claims

SIRA’s Motor Accident Claims page outlines that pedestrian injuries must be assessed against the Motor Accident Guidelines. For example, a 'threshold injury' under the guidelines includes:

  • Soft tissue injuries (e.g., bruising, sprains) that require medical attention
  • Minor fractures or dislocations
  • Injuries requiring treatment by a medical practitioner

If your injury falls below this threshold, you may not qualify for statutory benefits but could still pursue a common law damages claim if the accident was caused by another party. SIRA’s 'What You Can Claim' page clarifies that only injuries meeting the threshold are eligible for benefits.

Time Limits and Dispute Resolution

Under the Motor Accident Injuries Act 2017, you must notify the at-fault driver’s insurer within 52 weeks of the accident. If your injury is not immediately apparent, this period may be extended, but you must provide evidence to support the delay. If the insurer disputes your claim, you may need to:

  • Request a review of your medical records
  • Seek independent medical opinions
  • Lodge a formal dispute with SIRA

If your claim involves a dispute over fault or injury severity, legal advice is advisable. SIRA’s dispute resolution process allows for mediation or formal review by the NSW Civil and Administrative Tribunal (NCAT).

Practical Steps After a Pedestrian Crossing Accident

  1. Seek immediate medical attention to document your injuries. Even minor injuries should be assessed by a medical practitioner to meet SIRA’s threshold criteria.
  1. Preserve the accident scene by taking photos of the crossing, traffic signs, and any damage to your clothing or footwear. Note the time, location, and conditions of the accident.
  1. Report the accident to the at-fault driver’s insurer within 52 weeks. If you cannot report immediately, provide a written explanation of the delay.
  1. Collect witness statements and contact details. If possible, obtain statements from drivers, cyclists, or other pedestrians who witnessed the incident.
  1. Keep all medical and financial records related to your injury, including treatment plans, income loss, and care costs. These documents support your claim for statutory benefits or damages.

When to Seek Legal Advice

If your claim is denied, or if the insurer disputes the severity of your injury, you may need to consult a solicitor. A lawyer can help you:

  • Challenge the insurer’s assessment of your injury
  • Navigate the SIRA dispute process
  • Pursue a common law damages claim if your injury exceeds the threshold

Legal advice is also recommended if you are unsure whether your injury meets the threshold for statutory benefits. SIRA’s guidelines are complex, and an experienced solicitor can help you understand your options.

Next Steps

CTP claims for pedestrian injuries depend on the timing of the accident, the nature of your injury, and the evidence you preserve. If you are unsure whether your claim meets the requirements, or if you need help gathering evidence, contact a legal professional. Every claim depends on its own facts, and the evidence you collect now can make a critical difference.

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