Legal Advice

Pedestrian crossing injuries: What to do immediately after an accident in NSW

If you've been injured as a pedestrian at a crossing in NSW, take immediate steps to seek medical attention, document the accident, and notify SIRA within 52 weeks. Understand how the CTP scheme applies to your injury and what evidence is needed to support your claim. Seek legal advice if you face disputes or need assistance navigating the claims process.

Current as at 19 June 2026

If you've been injured as a pedestrian at a crossing in New South Wales, understanding your rights under the NSW Compulsory Third Party (CTP) scheme is critical. The first steps after an accident determine your ability to claim compensation for injuries, medical treatment, and lost income. This article explains the legal framework, practical actions to take, and evidence needed to support your claim under the Motor Accident Injuries Act 2017.

Immediate steps after a pedestrian crossing injury

After being hit by a vehicle at a crossing, you must act quickly to preserve your claim. First, seek medical attention immediately, even if injuries seem minor. Delayed treatment can affect your ability to claim compensation for soft tissue injuries, which are defined under the Motor Accident Guidelines as injuries requiring medical treatment.

Next, document the accident scene. Take photographs of the damage to your body, the vehicle, and the crossing area. Note the time, location, and weather conditions. If possible, collect contact details from witnesses and the driver. You should also report the incident to the police if there's a collision or injury.

Contact the driver's insurance company or the relevant authority, such as the New South Wales State Insurance Regulatory Authority (SIRA), to report the claim. SIRA manages CTP claims for injuries caused by motor vehicles, including pedestrians. However, you must notify them within 52 weeks of the accident to access benefits like weekly income payments or treatment costs.

How the NSW CTP scheme applies to pedestrian injuries

Under the Motor Accident Injuries Act 2017, CTP insurance covers injuries to pedestrians, cyclists, and passengers in motor vehicle accidents. This includes injuries like whiplash, broken bones, or cuts requiring medical treatment. The scheme does not depend on fault, even if the driver was not at fault, you may still claim compensation.

However, the type of compensation you receive depends on the severity of your injury. Threshold injuries, such as soft tissue injuries, are eligible for benefits under the CTP scheme. If your injury meets the 'whole person impairment' threshold, you may also claim for long-term effects like chronic pain or reduced earning capacity.

It's important to note that the 52-week time limit applies to benefits for threshold injuries. If your only injuries are soft tissue injuries, you may no longer be eligible for weekly payments after 52 weeks. This distinction affects how SIRA assesses your claim.

Evidence needed for a pedestrian crossing injury claim

To support your claim, you'll need to provide evidence of the injury and its connection to the accident. This includes:

  • Medical records showing treatment for injuries sustained at the crossing
  • Police reports or accident statements
  • Witness statements confirming the incident
  • Photographs of the scene and your injuries
  • Proof of income to claim lost wages

SIRA uses the Motor Accident Guidelines to assess injuries. For example, a spinal nerve-root injury producing neurological signs may qualify as a threshold injury, even if it doesn't involve radiculopathy. You should seek medical documentation that aligns with these guidelines.

Time limits, disputes and when to seek advice

You must notify SIRA within 52 weeks of the accident to access benefits like weekly payments or treatment costs. If you fail to report within this timeframe, you may lose eligibility for certain claims. However, you can still seek legal advice to explore other options, such as a common law damages claim if your injury exceeds the threshold.

Disputes may arise if SIRA disputes the severity of your injury or the connection to the accident. In such cases, you may need to provide additional medical evidence or consult a solicitor to challenge the assessment. Legal advice is particularly important if you're facing a dispute over the 52-week limit or the type of compensation you're entitled to.

When to seek independent legal advice

While this article provides general guidance, your specific circumstances may require tailored legal advice. For example, if you've suffered a serious injury that exceeds the threshold, you may have a claim for damages beyond the CTP scheme. A solicitor can also help you navigate disputes with SIRA or assess whether you're eligible for additional benefits.

Every claim depends on its own facts. To request contact about your circumstances, complete the quick, no obligation enquiry form.

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