Legal Advice

Partial Fault Claims, Evidence and Records to Keep (Regional NSW)

This article explains how to build a partial fault CTP claim in NSW, including evidence to collect, how to document injuries, and how SIRA's rules apply. It provides practical guidance for regional NSW residents and highlights when to seek legal advice.

Current as at 15 August 2026

If you're involved in a motor accident where both parties share responsibility, understanding how to build a claim under NSW's Compulsory Third Party (CTP) scheme is critical. Partial fault claims require careful documentation of injuries, fault contributions, and evidence of the accident. This guide explains what records to preserve, how to prove shared liability, and how SIRA's rules apply in regional NSW.

Understanding Partial Fault Claims

In NSW, a partial fault claim arises when more than one party contributes to an accident. Under the Motor Accident Injuries Act 2017, all parties involved are liable, but the CTP scheme does not reduce benefits based on fault. This means you may still be eligible for treatment, income support, and other benefits even if you were partly at fault.

However, proving shared liability requires evidence. SIRA's guidelines state that claimants must demonstrate how each party's actions contributed to the crash. For example, if a driver ran a stop sign and another driver was speeding, both parties may share responsibility. This distinction is crucial because it affects how claims are processed and what benefits are available.

Evidence to Collect for Partial Fault Claims

To support your claim, gather the following evidence:

  • Accident reports: Obtain a police report or statement from the scene. This document often outlines fault contributions and describes the incident.
  • Witness statements: Witnesses can provide accounts of who contributed to the accident. Even a single witness can be vital in establishing shared liability.
  • Medical records: Document all injuries and treatment. SIRA's guidelines emphasize that injuries must be linked to the accident, so keep records of consultations, imaging, and diagnoses.
  • Photographs: Take photos of the accident scene, vehicle damage, and any visible injuries. These can help establish the extent of the incident and support your claim.
  • Witness contact details: Ensure you have the names and contact information of all witnesses. This allows you to follow up if needed.
  • Correspondence with insurers: Save all emails, letters, or messages with the at-fault party's insurer. These may contain important information about fault or claim processing.

In regional NSW, access to legal or medical services may be limited, so it's essential to preserve all evidence carefully. If you're unsure about what to collect, contact your local SIRA office for guidance.

Documenting Injuries and Treatment

For partial fault claims, documenting injuries is critical. SIRA's guidelines state that injuries must be directly linked to the accident. This means you should:

  • Seek immediate medical attention: Even if injuries seem minor, consult a medical practitioner. Delayed treatment can affect your ability to claim benefits.
  • Keep a record of all treatments: Note every consultation, test, and therapy session. This helps establish a timeline of injuries and their connection to the accident.
  • Track income loss: If you're unable to work due to injuries, keep records of lost wages, reduced hours, or income adjustments. This supports claims for income support benefits.
  • Maintain a diary: Document symptoms, pain levels, and how injuries affect daily activities. This can be useful if medical opinions are needed later.

In regional areas, accessing specialist medical care may be challenging. If you're unsure about the relevance of your injuries, seek a second opinion from a local medical practitioner.

Key Differences in Partial Fault Claims

Partial fault claims differ from full fault claims in several ways:

  • Fault contribution: In full fault claims, one party is entirely responsible. In partial fault, both parties share liability, which affects how claims are processed.
  • Evidence requirements: Partial fault claims require more detailed evidence to prove shared responsibility, such as witness statements and accident reports.
  • SIRA's role: SIRA assesses all claims, including partial fault, based on the same guidelines. This means the process is consistent, but the evidence must clearly show how each party contributed to the accident.
  • Dispute resolution: If there's a disagreement about fault, SIRA's dispute resolution process applies. This may involve mediation or a review of evidence.

In regional NSW, claimants may face additional challenges, such as limited access to legal or medical services. It's important to act quickly and preserve all evidence to support your claim.

When to Seek Legal Advice

While SIRA provides guidance, complex partial fault claims may require legal assistance. A solicitor can help you:

  • Review evidence: Ensure all documents are complete and relevant to your claim.
  • Negotiate with insurers: Insurers may dispute fault or benefits, and a solicitor can advocate on your behalf.
  • Challenge decisions: If SIRA denies your claim, a solicitor can help you appeal or seek further review.
  • Understand your rights: Legal advice ensures you know all options and how to proceed.

If you're in regional NSW, consider contacting local legal aid services or a solicitor with experience in CTP claims. They can provide tailored advice based on your circumstances.

Next Steps

If you're involved in a partial fault motor accident, start by gathering all relevant evidence. Document injuries, preserve accident details, and seek medical attention. Remember, the CTP scheme does not reduce benefits based on fault, but proving shared liability requires careful documentation.

Every claim depends on its own facts. To request contact about your circumstances, complete the quick, no obligation enquiry form.

Prepared using automated research and drafting tools and checked through LegalAdvice editorial and source-validation controls. This page is general information, not personalised legal advice.

The information contained in this website is not intended to constitute professional legal advice. You acknowledge that legaladvice.com.au does not provide legal services or legal advice and that you should not rely or act upon any information received from the use of the website.

How LegalAdvice creates and checks content