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Preparing for Medical Assessments in NSW CTP Claims (Auburn)

This guide explains how to prepare for medical assessments under the Motor Accident Injuries Act 2017 for CTP claims in Auburn. It covers what to expect during assessments, how SIRA evaluates injuries, and the documentation needed. Time limits and next steps are also outlined.

Current as at 17 August 2026

Preparing for Medical Assessments Under the Motor Accident Injuries Act 2017

If you're involved in a motor vehicle accident in Auburn and need a medical assessment for a CTP claim, understanding the process is critical. The Motor Accident Injuries Act 2017 (MAI Act) governs statutory benefits for injuries caused by motor accidents. Medical assessments are a key part of determining your entitlements, including weekly income payments, treatment benefits, and long-term impairment claims. This guide explains what to expect during assessments, how SIRA evaluates your case, and the documentation you need to support your claim.

What to Expect During a Medical Assessment

A medical assessment under the MAI Act typically involves a clinical evaluation by a registered medical practitioner. SIRA (State Insurance Regulatory Authority) uses these assessments to determine:

  • Whether your injury meets the threshold injury definition under the Motor Accident Guidelines
  • The extent of your impairment (if applicable)
  • Whether your injury qualifies for weekly income payments or treatment benefits

The assessment will likely include:

  • A review of your medical history and accident details
  • Physical and neurological examinations
  • Imaging reports (e.g., MRI, X-rays) if available
  • Documentation of symptoms and functional limitations

You should bring all relevant medical records to the assessment. SIRA may also request additional information if your injury appears to meet the threshold injury criteria.

How SIRA Evaluates Medical Evidence

SIRA follows the Motor Accident Guidelines to assess injuries. For threshold injuries, your injury must meet specific clinical criteria, including:

  • Spinal nerve-root injury with neurological signs (excluding radiculopathy)
  • Clinical signs of radiculopathy under the guidelines
  • Evidence of soft tissue injury with functional limitation

For impairment claims, SIRA uses the Whole Person Impairment (WPI) assessment. This involves:

  • A detailed evaluation of your injury's impact on daily activities
  • Comparison to the Australian Guide to the Assessment of Permanent Impairment (AGA) 2020
  • Consideration of your pre-accident occupation and lifestyle

SIRA may also consider your treatment history and recovery progress when determining your entitlements.

Documentation Needed for Medical Assessments

To support your claim, you'll need to provide:

  • A copy of your medical records (including GP notes and specialist reports)
  • A detailed accident report from the NSW Police or your insurer
  • Witness statements if available
  • Income records to establish your weekly income for benefits
  • Any pre-existing medical conditions that may affect your claim

If your injury is a threshold injury, you may need to undergo a 52-week assessment period. During this time, you'll receive weekly benefits for your injury-related loss of income. After 52 weeks, benefits typically stop unless your injury meets the criteria for long-term impairment.

Time Limits and When to Seek Advice

The MAI Act sets strict time limits for CTP claims. You must notify your insurer within 52 weeks of the accident, and your claim must be submitted within 5 years of the incident. If your injury requires ongoing treatment, you should seek legal advice before your 52-week assessment period ends.

Disputes over medical assessments are common. If SIRA rejects your claim, you may need to:

  • Request a review of the assessment
  • Seek independent medical opinion
  • Consult a solicitor to explore legal options

Example Scenario

Consider a cyclist in Auburn who suffered a soft tissue injury after a collision. During the medical assessment, the doctor notes neurological signs consistent with a spinal nerve-root injury. SIRA evaluates this under the Motor Accident Guidelines and determines the injury meets the threshold injury definition. The cyclist is then eligible for weekly benefits and treatment coverage.

Next Steps

Medical assessments are a critical part of your CTP claim. To ensure your case is properly evaluated, gather all relevant documentation and seek professional advice if your injury appears to meet the threshold injury criteria. Time limits apply, so act promptly to protect your entitlements.

Every claim depends on its own facts. To request contact about your circumstances, complete the quick, no obligation enquiry form.

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