Legal Advice

Early Steps for Injured Road Users in NSW CTP Claims under the Motor Accident Injuries Act 2017

The Motor Accident Injuries Act 2017 outlines statutory benefits for injured road users in NSW. Early steps include seeking medical attention, notifying SIRA within 52 weeks, and documenting the accident. Threshold injuries trigger weekly payments, while more severe injuries may require a whole person impairment assessment. Legal advice is recommended for disputes or complex claims.

Current as at 19 June 2026

Immediate Actions After a Motor Accident

If you're injured in a motor vehicle accident in New South Wales, the first priority is to seek medical attention. Delaying treatment can affect your ability to claim statutory benefits under the Motor Accident Injuries Act 2017 (MAIA). Call emergency services or visit a hospital immediately. Document the accident by taking photos of the vehicles, noting license plate numbers, and collecting contact details from witnesses. Do not admit fault at the scene, as liability determination is handled by insurers and legal processes.

How the MAIA Applies to Early CTP Claims

The MAIA governs statutory benefits for injuries caused by motor vehicles. Under this law, injured road users are entitled to treatment and care benefits, weekly income payments, and compensation for permanent impairments. The Act specifies that claims must be made within 52 weeks of the accident, unless the injury is classified as a 'threshold injury' (a soft tissue injury meeting specific clinical criteria). For example, a whiplash injury with neurological signs may qualify as a threshold injury, triggering statutory benefits.

SIRA's Role in Processing Claims

The State Insurance Regulatory Authority (SIRA) administers CTP claims under the MAIA. Injured road users must notify SIRA within 52 weeks of the accident to access benefits. SIRA evaluates claims based on medical evidence, including reports from registered medical practitioners. If your injury meets the threshold injury definition, you may receive weekly payments for up to 52 weeks. For more severe injuries, benefits may continue beyond this period depending on the assessment.

Key Considerations for Early Stages

  1. Medical Documentation: Ensure your treating medical practitioner records your injury in detail. This is critical for determining whether your injury qualifies as a threshold injury or requires a whole person impairment assessment. For instance, a spinal nerve-root injury with neurological signs may still be classified as a soft tissue injury under the Motor Accident Guidelines.
  1. Time Limits: The 52-week deadline applies to all statutory benefits. If your injury is not a threshold injury, you may need to pursue a common law damages claim separately. However, the MAIA does not cover pain and suffering claims unless the injury meets the whole person impairment threshold.
  1. Dispute Resolution: If SIRA denies your claim, you may request a review or seek mediation through the NSW Civil and Administrative Tribunal (NCAT). In complex cases, legal advice is essential to challenge decisions based on incorrect medical assessments.

Practical Example

Consider a cyclist injured in a collision with a car. If the cyclist has a soft tissue injury with neurological signs (e.g., tingling in the arm), SIRA may classify this as a threshold injury. The cyclist would then be eligible for weekly payments for 52 weeks. However, if the injury results in a 10% whole person impairment, the cyclist may qualify for long-term benefits under the MAIA.

When to Seek Legal Advice

Consult a solicitor if your claim is denied, if you're unsure about your entitlements, or if you need assistance navigating the 52-week deadline. Legal professionals can also help challenge incorrect classifications of your injury under the Motor Accident Guidelines.

Next Steps

Time limits and procedural requirements may apply. To request contact about your circumstances, complete the quick, no obligation enquiry form.

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