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Resolving Funding Disputes for Treatment Costs in NSW CTP Medical Assessments

This article explains how to resolve funding disputes for treatment costs in NSW CTP claims, including SIRA's funding criteria, steps to challenge decisions, and the PIC dispute process. It highlights the importance of medical evidence and time limits for resolving conflicts in Balmain.

Current as at 17 August 2026

If you're in Balmain and facing a dispute over funding for treatment costs during a medical assessment under NSW's Compulsory Third Party (CTP) scheme, understanding your rights and options is critical. This article explains how SIRA determines funding, what steps you can take if your treatment costs are disputed, and how to navigate conflicts with insurers.

How SIRA Determines Funding for Treatment Costs

Under the NSW CTP scheme, SIRA assesses treatment funding based on medical necessity and the claimant’s documented needs. Funding decisions consider:

  • The type and duration of treatment recommended by medical practitioners
  • Evidence of how the injury impacts daily life or work capacity
  • Compliance with the Motor Accident Guidelines, which outline acceptable treatment protocols

SIRA may fund treatment costs if they are deemed medically necessary and directly related to the injury. However, disputes can arise if insurers dispute the necessity, cost, or appropriateness of treatment.

Steps to Challenge a Funding Dispute

If your treatment funding is disputed, take these practical steps:

  • Request a detailed review: Ask SIRA to provide written reasons for rejecting your claim, including which guidelines or evidence were not met
  • Submit additional evidence: Provide updated medical reports, therapist notes, or expert opinions that demonstrate the treatment's necessity
  • Appeal through the Personal Injury Commission (PIC): If SIRA refuses to review, you can escalate the dispute to the PIC, which handles medical assessment conflicts

The PIC process requires you to:

  1. Submit a formal written appeal within 28 days of the decision
  2. Provide evidence showing how the funding decision conflicts with SIRA guidelines
  3. Await a review by a PIC medical assessor

Time Limits and Dispute Resolution

You have 28 days from receiving a funding decision to request a review. If the dispute escalates to the PIC, you must act within this timeframe to avoid missing critical deadlines. Delays can result in lost funding opportunities, especially for ongoing treatments.

When to Seek Legal Advice

Disputes over treatment funding often involve complex medical and legal considerations. A solicitor can help you:

  • Challenge decisions that ignore SIRA guidelines
  • Navigate the PIC appeal process
  • Ensure all evidence meets legal standards for funding approval

Example: Funding Dispute in Balmain

Consider a claimant in Balmain who requires physiotherapy for a soft tissue injury. SIRA may dispute funding if the therapist's notes lack specific details about how the treatment addresses the injury's impact on mobility. Submitting a revised report with clinical evidence could resolve the dispute.

Next Steps

CTP funding disputes depend on the accident date, injury type, and evidence submitted. To request contact about your circumstances, complete the quick, no obligation enquiry form.

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