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Medical Assessment Disputes in NSW CTP Claims: Changes After 2017 Reforms (Ashfield)

The 2017 reforms to NSW CTP laws introduced clearer rules for resolving medical assessment disputes. Claimants in Ashfield can now request a review of Independent Medical Assessments (PICs) through SIRA's internal process. This article explains the changes, steps to challenge a PIC, and when to seek legal advice.

Current as at 2 October 2026

If you're disputing a medical assessment for a NSW CTP claim, the 2017 reforms changed how disputes are resolved. This article explains the key changes to the process, how SIRA handles disputes over independent medical assessments (PICs), and steps to challenge a PIC's findings in Ashfield. The reforms introduced clearer rules for resolving conflicts between claimants and assessors, but the process still requires careful navigation.

What Changed in 2017?

The 2017 reforms to NSW CTP laws introduced significant changes to how medical assessment disputes are handled. Previously, claimants had limited options to challenge a PIC's (Independent Medical Assessment) findings. Now, claimants can request a review of the PIC report through SIRA's internal review process. This change ensures claimants have a formal pathway to contest assessments without needing to go to court.

Under the reforms, SIRA must provide claimants with a written explanation of why a PIC's findings were accepted or rejected. This transparency helps claimants understand the reasoning behind medical decisions. Additionally, the reforms clarified that claimants can request a second medical opinion if they believe the PIC's assessment is incomplete or inaccurate.

How SIRA Handles Medical Disputes in Ashfield

In Ashfield, as in other NSW locations, disputes over medical assessments are resolved through SIRA's internal review process. If a claimant disagrees with a PIC's findings, they can submit a written request for a review. SIRA will then assess whether the PIC's report meets the required standards and may either uphold or revise the assessment.

Key points to note:

  • SIRA must respond to a review request within 28 days.
  • Claimants can provide additional evidence, such as medical records or expert opinions, to support their case.
  • SIRA's decision is final unless the claimant pursues further legal action.

Steps to Challenge a PIC Assessment

If you're disputing a PIC's medical assessment, follow these steps:

  1. Review the PIC report to identify any inconsistencies or missing information.
  2. Submit a written request for a review to SIRA, clearly explaining your concerns.
  3. Provide supporting evidence, such as medical records, treatment notes, or a second opinion from a doctor.
  4. Wait for SIRA's response within 28 days. If the review upholds the PIC's findings, you may need to consider further options.

Time Limits and Practical Considerations

Time is critical in medical disputes. Under NSW law, claimants must notify SIRA of a dispute within 28 days of receiving the PIC report. Delays can result in missed opportunities to challenge the assessment. If you're unsure whether the PIC's findings are accurate, seek advice promptly.

When to Seek Legal Advice

Medical disputes can be complex, especially when they involve interpreting clinical findings or understanding SIRA's review process. If you're unsure whether the PIC's assessment is fair or if you need help preparing a challenge, contact a legal professional. A solicitor can help you gather evidence, draft review requests, and ensure you meet all deadlines.

Example Scenario

Consider a claimant in Ashfield who received a PIC report stating their injury was a 'threshold injury' (a minor soft tissue injury). The claimant believes the assessment missed a chronic back condition. They can request a review, provide their doctor's notes, and argue the PIC's findings were incomplete. SIRA will then reassess the report based on the new evidence.

Final Steps

Medical assessment disputes under NSW CTP laws have changed significantly since 2017. While claimants now have a clearer pathway to challenge PICs, the process requires careful attention to deadlines and evidence. If you're in Ashfield and need help navigating a dispute, complete the quick, no obligation enquiry form to request contact about your circumstances.

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