Legal Advice

MAI Act Transitional Claims, Common Mistakes to Avoid in Bankstown

Navigating transitional claims under the MAI Act in NSW requires understanding the overlap between pre- and post-2017 CTP laws. Common mistakes include missing deadlines, confusing statutory benefits with damages, and inadequate evidence. Claimants in Bankstown should document injuries, notify insurers promptly, and seek legal advice if needed.

Current as at 6 October 2026

Making a transitional claim under the Motor Accident Injuries (MAI) Act in NSW requires careful attention to legal changes between pre- and post-2017 CTP laws. This article explains key steps, frequent errors, and how to avoid delays or rejections in Bankstown. Understanding the transitional rules and evidence requirements is critical to securing fair compensation.

Key Steps in Making a Transitional Claim

Transitional claims cover accidents occurring before 1 January 2018, where the old CTP scheme overlapped with the new MAI Act. Claimants must first determine if their accident falls within the transitional period. This involves checking the accident date and whether the injury meets the threshold injury criteria under the old scheme.

Under the MAI Act, claimants must notify the at-fault driver’s insurer within 90 days of the accident. Failure to meet this deadline can result in a claim being rejected. For pre-2018 accidents, the 90-day rule applies, but some older claims may have different time limits depending on the injury type.

Common Mistakes to Avoid

One frequent error is failing to distinguish between statutory benefits and common law damages. Under the transitional rules, claimants may receive weekly income payments or treatment benefits for threshold injuries, but these are not the same as damages for long-term impairment. Confusing these can lead to incorrect claim submissions.

Another mistake is not documenting all injuries accurately. Transitional claims require evidence that the injury was present before 1 January 2018 and that it was caused by the accident. Medical records must clearly show the injury’s onset date and link it to the incident. Claimants often overlook this, leading to rejections.

A third error is delaying medical treatment. Under the old scheme, some injuries required prompt attention to qualify for benefits. If treatment was delayed, insurers may argue the injury was not caused by the accident, especially for soft tissue claims.

Critical Evidence for Transitional Claims

Supporting documents are essential. Claimants should gather: medical records detailing injury dates and treatment history, accident reports from police or witnesses, photographs of the scene, and income records to prove lost earnings. For pre-2018 accidents, evidence of the injury’s existence before the new law took effect is particularly important.

For example, a claimant who suffered a soft tissue injury in 2017 but delayed seeking treatment until 2018 may lose benefits under the transitional rules. The injury must have occurred before 1 January 2018 to qualify for the old scheme’s benefits.

Time Limits and Dispute Options

Transitional claims have strict time limits. Most claims must be submitted within 90 days of the accident, though some older claims may have different deadlines. If a claim is rejected, claimants can request a review by the NSW Civil and Administrative Tribunal (NCAT) or seek independent legal advice.

Disputes often arise over whether an injury qualifies as a threshold injury under the old scheme. For instance, a spinal nerve-root injury with neurological signs may still count as a soft tissue injury, but radiculopathy requires specific clinical signs under the Motor Accident Guidelines. Understanding these distinctions is crucial.

When to Seek Legal Advice

Complex transitional claims, especially those involving pre- and post-2018 injuries, often require legal assistance. A solicitor can help navigate the overlap between the old and new schemes, ensure all evidence is properly submitted, and challenge rejections based on legal grounds.

Conclusion

Transitional claims under the MAI Act demand careful attention to legal boundaries and evidence requirements. Common mistakes include confusing statutory benefits with damages, missing notification deadlines, and failing to document injuries accurately. By understanding the transitional rules and gathering the right evidence, claimants in Bankstown can improve their chances of a successful outcome. Every claim depends on its own facts. To request contact about your circumstances, complete the quick, no obligation enquiry form.

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