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MAI Act Transitional Claims, Eligibility Basics for NSW Motor Accident Victims

This article explains the eligibility criteria for transitional claims under the MAI Act in NSW, how they differ from standard CTP claims, and what evidence is needed to support a claim. It also outlines time limits, dispute resolution options, and when to seek legal advice.

Current as at 17 October 2026

MAI Act Transitional Claims, Eligibility Basics

If you were injured in a motor accident in New South Wales (NSW) before 1 December 2017, you may be eligible for transitional claims under the Motor Accident Injuries Act 2017 (MAI Act). Transitional claims apply to accidents occurring between 1 January 2017 and 31 December 2017, or where injuries were sustained before 1 December 2017 but discovered after that date. This article explains how eligibility is determined, how it differs from standard CTP claims, and what you need to know about making a transitional claim.

How the MAI Act Applies to Transitional Claims

The MAI Act replaced the old Motor Accidents Compensation Act 1999 (MACA) on 1 December 2017. Transitional claims bridge the gap between the old and new schemes. To qualify, your accident must fall within the transitional period or involve injuries that occurred before the MAI Act took effect. SIRA (State Insurance Regulatory Authority) assesses claims based on the date of the accident, not the date of the claim. This means claims for accidents before 1 December 2017 are handled under the MAI Act, not the old MACA.

Who Is Eligible for Transitional Claims?

To make a transitional claim, you must have been injured in a motor accident that occurred between 1 January 2017 and 31 December 2017, or your injury must have been caused by an accident that occurred before 1 December 2017 but was discovered after that date. The injury must also meet the threshold injury criteria under the MAI Act. Threshold injuries include soft tissue injuries, such as whiplash, and some spinal nerve-root injuries. SIRA evaluates whether your injury qualifies as a threshold injury based on medical evidence.

Key Criteria for Transitional Claimants

SIRA determines eligibility by assessing:

  • The date of the accident and whether it falls within the transitional period
  • Whether the injury meets the threshold injury definition under the MAI Act
  • Whether the claimant is a driver, passenger, pedestrian, cyclist, or motorcyclist
  • Whether the claimant is a child or a dependant of the injured person

For example, if you were in a car accident on 1 January 2017 and sustained a soft tissue injury, you may be eligible for transitional benefits under the MAI Act. However, if your injury was caused by an accident on 1 January 2016 but was discovered on 1 January 2018, you would still qualify as the injury occurred before the MAI Act took effect.

How SIRA Assesses Transitional Claims

SIRA uses the Motor Accident Guidelines to evaluate whether an injury meets the threshold injury criteria. For transitional claims, they also consider the date of the accident and whether the injury was caused by a motor vehicle incident. If your claim falls within the transitional period and your injury meets the threshold criteria, you may be eligible for benefits such as weekly income payments, treatment and care benefits, or lump sum damages depending on the severity of your injury.

Practical Steps for Transitional Claimants

To support your transitional claim, gather:

  • A detailed medical report from a registered medical practitioner
  • Evidence of the accident date (e.g., police report, witness statements)
  • Proof of income to establish the need for weekly payments
  • Any documentation showing the injury was sustained before 1 December 2017

It is important to notify your insurer promptly and seek legal advice if your claim is disputed. SIRA may require additional evidence to confirm your eligibility, especially if the injury date is close to the transitional cutoff.

Time Limits and Dispute Resolution

Claims under the MAI Act must be made within 52 weeks of the accident date, unless an extension is granted. If your claim is disputed, you may need to request a review or seek mediation through SIRA. In some cases, legal representation may be necessary to challenge a decision.

When to Seek Legal Advice

Transitional claims can be complex, especially when determining whether your injury meets the threshold criteria or if your accident falls within the transitional period. If you are unsure about your eligibility or need help with a disputed claim, it is advisable to consult a solicitor specialising in NSW CTP claims. Legal advice can help ensure you receive the benefits you are entitled to under the MAI Act.

Next Steps

Understanding whether you qualify for a transitional claim depends on the date of your accident, the nature of your injury, and the evidence you can provide. If you need assistance with a claim or have questions about your eligibility, complete the quick, no obligation enquiry form to request contact about your circumstances.

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