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Early Steps for Transitional CTP Claims Under the MAI Act in NSW

This article outlines the early steps for injured road users in NSW to pursue transitional CTP claims under the MAI Act, including how to document injuries, notify SIRA, and understand time limits. It explains how transitional claims differ from standard CTP claims and highlights the need for legal advice when disputes arise.

Current as at 17 October 2026

Early Steps for Transitional CTP Claims Under the MAI Act

If you were injured in a motor vehicle accident before 1 December 2017, you may be eligible for transitional compensation under the Motor Accident Injuries Act 2017 (MAI Act). Transitional claims apply to accidents occurring between 1 July 2015 and 30 November 2017, and are governed by specific rules that blend elements of the old Motor Accidents Compensation Act 1999 (MACA) with the new MAI Act framework. Understanding the initial steps to initiate a claim is essential to securing your entitlements.

What Counts as a Transitional Claim?

Under the MAI Act, a transitional claim covers accidents that occurred before the new scheme began on 1 December 2017. These claims retain some features of the MACA, including the 52-week limit for weekly benefits. To qualify, your injury must meet the threshold injury definition, which includes soft tissue injuries and certain psychological injuries like adjustment disorder or acute stress disorder (MAIA s 1.6).

Immediate Actions After an Accident

  1. Seek Medical Attention: Obtain a medical report confirming your injury meets the threshold injury definition. A doctor can also assess whether your condition qualifies for weekly payments or treatment and care benefits.
  2. Preserve Evidence: Collect details of the incident, including police reports, witness statements, and photographs of the scene. This evidence supports your claim and helps establish the circumstances of the accident.
  3. Notify SIRA: Contact the State Insurance Regulatory Authority (SIRA) to report your claim. SIRA manages claims under the MAI Act and will guide you through the process.
  4. Track Financial Impact: Keep records of income loss, medical expenses, and other costs that may affect your claim.

Documentation Required for Transitional Claims

To support your transitional claim, you must provide:

  • A medical report confirming your injury meets the threshold injury definition.
  • Evidence of the accident, such as police reports or witness statements.
  • Proof of income to calculate weekly payments.
  • Any correspondence with insurers or SIRA.

The MAI Act requires claims to be submitted within a specific timeframe, though transitional claims may have different deadlines depending on the accident date. For example, claims for accidents occurring before 1 December 2017 may have extended time limits under the transitional provisions.

Time Limits and Dispute Resolution

Under the MAI Act, claims must generally be submitted within 52 weeks of the accident for weekly benefits. However, transitional claims may have different rules depending on the date of the incident. If your claim is disputed, SIRA will assess it based on the evidence and legal criteria outlined in the Motor Accident Guidelines. You may also seek independent legal advice to challenge a decision or negotiate a settlement.

When to Seek Legal Advice

Transitional claims can be complex, especially when they involve pre- and post-2017 incidents. A legal professional can help you understand whether your injury qualifies for damages, how to navigate the 52-week rules, and whether you have a valid claim under the MAI Act. Early legal advice can also help prevent disputes over the scope of your claim.

Next Steps

Transitional claims under the MAI Act require careful attention to the date of the accident, the nature of your injury, and the evidence you provide. If you're unsure whether your claim falls under the transitional provisions or need guidance on the next steps, complete the quick, no obligation enquiry form to request contact about your circumstances.

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