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MAI Act Transitional Claims, Caregiver and Family Guide for Bankstown NSW

This guide explains how transitional claims under the MAI Act affect caregivers and families in Bankstown, focusing on claim eligibility, support options, and practical steps. Families should document caregiving needs, secure medical evidence, and seek legal advice if disputes arise.

Current as at 25 August 2026

Transitional Claims and Caregiver Considerations in Bankstown

If you're a caregiver or family member in Bankstown seeking compensation for a motor accident injury under the Motor Accident Injuries (MAI) Act, understanding transitional claims is critical. Transitional claims apply to accidents occurring before 2017, when NSW replaced the old CTP scheme with the MAI Act. These claims have distinct rules compared to standard CTP claims, particularly when family support and long-term care are involved.

Key Differences Between Transitional and Standard Claims

Transitional claims under the MAI Act are governed by the Motor Accident Injuries Act 2017 and the Motor Accident Injuries Regulation 2017. Unlike standard CTP claims, which apply to accidents after 2017, transitional claims have specific eligibility criteria. For example, the 52-week statutory benefit period for threshold injuries applies differently, and caregivers may need to demonstrate how the injury impacts their ability to provide care.

Under the old scheme, families could claim for things like household help or modified living arrangements. Under the MAI Act, these needs must be tied to the injured person’s impairment level. For instance, if a family member requires 24/7 care due to a severe injury, this must be supported by medical evidence to qualify for additional support.

Practical Steps for Families in Bankstown

When pursuing a transitional claim, families should take the following steps:

  • Document caregiving needs: Keep records of time spent providing care, medical appointments attended, and any changes in the injured person’s condition.
  • Secure medical evidence: Obtain reports from healthcare professionals confirming the injury’s impact on daily living and caregiving requirements.
  • Notify the insurer: Contact the at-fault driver’s CTP insurer to initiate the claim. SIRA’s Making a Motor Accident Claim page outlines the process.
  • Consider support options: Families may be eligible for weekly income payments, treatment benefits, or assistance with household modifications. SIRA’s What You Can Claim page details available benefits.

Time Limits and Dispute Resolution

Transitional claims must be submitted within a specific timeframe. While the exact deadline depends on the accident date, the MAI Act generally requires claims to be filed within a reasonable time, typically within a few years of the injury. Delays can jeopardize eligibility for certain benefits.

If disputes arise, such as disagreements over the injury’s severity or caregiving needs, families should seek legal advice early. Independent medical assessments or expert opinions may be required to resolve conflicts.

Example: A Family in Bankstown Navigates a Transitional Claim

Consider a scenario where a family in Bankstown is caring for a relative injured in a 2016 car accident. The injured person requires constant supervision due to a spinal injury. The family documents their caregiving hours, obtains a medical report confirming the injury’s impact, and submits a claim under the transitional scheme. They later receive weekly income payments to cover lost wages and assistance with home modifications.

When to Seek Legal Advice

Families should consult a solicitor if:

  • The injured person’s condition worsens, leading to new caregiving needs.
  • The insurer disputes the claim’s validity.
  • The family is unsure how to apply for additional support.

Legal professionals can help ensure all evidence meets the MAI Act’s requirements and that caregivers’ needs are properly accounted for.

Next Steps

Transitional claims under the MAI Act require careful attention to both the injured person’s condition and the family’s circumstances. Families in Bankstown should act promptly to preserve their rights and seek guidance when needed. Every claim depends on its own facts. To request contact about your circumstances, complete the quick, no obligation enquiry form.

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