Legal Advice

What Evidence to Keep After a CTP Lump Sum Settlement Offer (Greater Sydney)

If you’ve accepted a CTP lump sum settlement in Greater Sydney, retaining the right evidence is crucial. This guide explains what records to keep, how SIRA’s guidance applies, and the practical implications of discarding evidence. Every claim depends on its own facts. To request contact about your circumstances, complete the quick, no obligation enquiry form.

Current as at 25 October 2026

What Evidence to Keep After a CTP Lump Sum Settlement Offer

If you’ve received a lump sum settlement offer from a CTP insurer in Greater Sydney, it’s important to understand what evidence you should retain. Keeping the right records can help you assess the offer, support your claim, and protect your legal position. This guide explains the key evidence to keep, how SIRA’s guidance applies, and the practical implications of discarding records.

The NSW CTP Rules Behind This Question

In New South Wales, motor accident claims are governed by the Motor Accident Injuries Act 2017 (MAIA). Under this scheme, claimants may receive a lump sum settlement if their injuries meet the threshold injury criteria. SIRA (State Insurance Regulatory Authority) provides the official guidance on what claimants can claim and how to support their case.

When a CTP insurer offers a lump sum settlement, it is based on an assessment of your injuries, the nature of the accident, and the evidence you’ve provided. SIRA’s guidelines state that claimants must retain all evidence that supports their claim, including medical records, accident reports, and any correspondence with the insurer.

Practical Steps and Evidence That Usually Matter

When you accept a lump sum settlement, you are typically giving up your right to claim further benefits under the CTP scheme. Therefore, it is crucial to retain all evidence that could support a future claim, even if you have accepted the settlement. This is because the settlement may not cover all your losses, especially if your injuries worsen or if you have ongoing medical needs.

Key evidence to retain includes:

  • Medical records: These should include all reports, imaging, and specialist opinions that support your injury claim.
  • Accident reports: These may include police reports, witness statements, and photographs of the accident scene.
  • Income records: These show your pre-accident earnings and help establish the value of your claim.
  • Correspondence with the insurer: Any emails, letters, or forms sent to the insurer should be kept as they may be relevant to the settlement offer.
  • Witness details: Names and contact information of witnesses can be important if the insurer later disputes the claim.

Time Limits, Disputes and When to Seek Advice

Under the MAIA, there are time limits for making a claim. For example, claimants must notify the insurer within a certain period after the accident. If you have accepted a lump sum settlement, you may lose the right to claim further benefits, so it is important to understand the implications of doing so.

If you have any doubts about the settlement offer, or if you believe the offer is unfair, you should seek legal advice. A solicitor can help you understand your options and ensure that you are not giving up more than you intended.

A Hypothetical Example

Consider the case of a claimant who accepted a lump sum settlement for a soft tissue injury. Later, they discovered that they had a pre-existing condition that worsened after the accident. Because they had not retained their medical records, they were unable to prove that the injury was caused by the accident. This highlights the importance of keeping all evidence, even after a settlement has been accepted.

When to Seek Legal Advice

If you are unsure whether the settlement offer is fair, or if you have concerns about the evidence you have retained, it is important to seek legal advice. A solicitor can help you understand your options and ensure that you are not giving up more than you intended.

Next Steps

If you have accepted a lump sum settlement offer and are unsure about the evidence you have retained, it is important to seek legal advice. A solicitor can help you understand your options and ensure that you are not giving up more than you intended. Every claim depends on its own facts. To request contact about your circumstances, complete the quick, no obligation enquiry form.

Prepared using automated research and drafting tools and checked through LegalAdvice editorial and source-validation controls. This page is general information, not personalised legal advice.

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