Legal Advice

Dispute Resolution for Hit-and-Run Claims in NSW: Options and Process

Dispute resolution for hit-and-run claims in NSW involves the CTP scheme and the role of SIRA. If the at-fault driver is unidentified, the claimant must provide evidence of the accident and the vehicle’s involvement. Practical steps include reporting the accident, collecting evidence, and contacting SIRA. Time limits apply, and legal advice may be necessary if the claim is disputed.

Current as at 24 October 2026

Dispute Resolution for Hit-and-Run Claims in NSW

If you've been involved in a hit-and-run accident in New South Wales and the at-fault driver has fled or cannot be identified, you may be wondering what options are available to resolve the dispute. In NSW, the Compulsory Third Party (CTP) scheme provides a framework for compensation, even when the responsible party is unknown. This article explains the dispute resolution options available under the Motor Accident Injuries Act 2017 and the role of the State Insurance Regulatory Authority (SIRA) in such cases.

How the CTP Scheme Handles Unidentified Vehicles

Under the CTP scheme, the at-fault driver’s insurer is responsible for paying compensation, regardless of who the driver is. However, if the driver cannot be identified, the claim may fall under the 'unidentified vehicle' provisions. SIRA provides guidance on how to proceed in such cases.

When the vehicle is unidentified, the claimant must provide evidence that the accident occurred and that the vehicle was uninsured or unregistered. This includes police reports, witness statements, and any photographic or video evidence. SIRA will then assess the claim based on the available information.

Practical Steps for Claimants

If you are involved in a hit-and-run accident, the following steps may help you resolve the dispute:

  • Report the accident to the police as soon as possible. A police report can serve as crucial evidence.
  • Collect witness statements from anyone who saw the accident or the fleeing vehicle.
  • Take photographs of the accident scene, any damage to your vehicle, and the vehicle that fled.
  • Notify your insurance company if you have one. They may have procedures for reporting unidentified vehicle incidents.
  • Contact SIRA directly to start your claim. SIRA provides a dedicated process for claims involving unidentified vehicles.

Time Limits and Dispute Resolution

Generally, you must notify SIRA within 90 days of the accident. If the accident occurred before 1 December 2017, the rules may differ, as the Motor Accident Injuries Act 2017 replaced the Motor Accidents Compensation Act 1999.

If your claim is disputed, you may need to escalate the matter. SIRA has internal review processes, and in some cases, you may need to seek legal advice. However, it is important to understand that a challenge does not guarantee a changed decision. SIRA will assess your claim based on the evidence provided.

Example: A Claimant's Experience

Consider the case of a pedestrian who was hit by a car that fled the scene. The pedestrian reported the accident to the police, collected witness statements, and contacted SIRA. Despite the lack of a named driver, SIRA accepted the claim based on the available evidence. This example illustrates how claimants can resolve disputes even when the at-fault driver is unknown.

When to Seek Legal Advice

While SIRA provides a clear process for claims involving unidentified vehicles, there may be situations where legal advice is necessary. For example, if your claim is denied or if there are disputes over the evidence, a solicitor may be able to help you challenge the decision.

Next Steps

If you are involved in a hit-and-run accident and are unsure how to proceed, it is important to take action as soon as possible. The CTP scheme provides a pathway for compensation, even when the at-fault driver is unknown. However, the process can be complex, and time limits apply.

Every claim depends on its own facts. To request contact about your circumstances, complete the quick, no obligation enquiry form.

Dispute resolution for hit-and-run claims in NSW involves the CTP scheme and the role of SIRA. If the at-fault driver is unidentified, the claimant must provide evidence of the accident and the vehicle’s involvement. Practical steps include reporting the accident, collecting evidence, and contacting SIRA. Time limits apply, and legal advice may be necessary if the claim is disputed.

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