A threshold injury under the Motor Accident Injuries Act 2017 (NSW) includes a soft tissue injury and a psychological or psychiatric injury that is not a recognised psychiatric illness (adjustment disorder and acute stress disorder are the usual examples; s 1.6 and Motor Accident Guidelines Part 5).
Highway merge accidents often result in injuries requiring medical treatment, and NSW Compulsory Third Party (CTP) insurance covers these costs under the Motor Accident Injuries Act 2017. This article explains how CTP funds treatment expenses, what evidence is needed, and limits on ongoing care. SIRA guidelines outline the process for claiming therapy, rehabilitation, and specialist care expenses.
How CTP Funds Treatment Costs
NSW CTP insurance covers all reasonable medical treatment costs for injuries caused by motor vehicle accidents, including therapy, scans, and specialist consultations. This includes injuries from highway merge accidents where a vehicle enters a lane without proper signaling. Under the Motor Accident Injuries Act 2017, treatment benefits are available regardless of fault, meaning drivers, passengers, and pedestrians may claim coverage.
The Motor Accident Guidelines specify that treatment costs must be clinically necessary and directly related to the accident. For example, a person injured in a merge collision requiring physiotherapy to recover from a soft-tissue injury would be eligible for funding. SIRA confirms that rehabilitation services, including occupational therapy and psychological support, are covered if recommended by a medical practitioner.
Documentation Needed for Treatment Claims
To claim treatment expenses, injured persons must provide:
- Medical records confirming the injury and treatment
- A statement from a medical practitioner linking the treatment to the accident
- Receipts or invoices for all medical services
- Evidence of the accident (e.g., police report, witness statements, or dashcam footage)
- CTP insurers may request additional documentation, such as a
- Medical Certificate of Injury* or a
- Medical Report of Injury* under the Motor Accident Injuries Regulation 2017. These documents establish the injury’s severity and the necessity of treatment.
Limits on Ongoing Medical Care Funding
- CTP funding for ongoing care is subject to specific rules. If the injury is classified as a
- threshold injury* (a soft-tissue injury meeting the spinal nerve-root criteria in the Motor Accident Guidelines), weekly benefits and treatment benefits are generally limited to 52 weeks. After this period, the insurer may stop funding treatment unless the injury meets the higher threshold of
- whole person impairment*.
For example, a person with a minor whiplash injury (a threshold injury) may receive coverage for physiotherapy for 52 weeks. If their condition worsens and they develop chronic pain requiring ongoing therapy, they may need to re-establish their claim under the whole person impairment framework.
Time Limits and Dispute Resolution
Injured persons must notify the CTP insurer within 52 weeks of the accident to claim treatment benefits. Delays may result in reduced or denied coverage. If the insurer disputes the claim, the Motor Accident Injuries Act 2017 allows for independent medical assessments and mediation through the NSW Civil and Administrative Tribunal (NCAT).
When to Seek Legal Advice
While CTP claims are typically handled through insurers, complex cases may require legal assistance. A solicitor can help navigate disputes over treatment necessity, ensure all documentation is submitted correctly, and challenge decisions to limit benefits. Legal advice is particularly useful if the injury involves long-term care needs or if the claimant is unsure about their entitlements.
Every claim depends on its own facts. To request contact about your circumstances, complete the quick, no obligation enquiry form.
