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Hearing Loss Treatment and Rehabilitation under NSW CTP Laws

This article explains how SIRA evaluates treatment and rehabilitation for hearing loss claims under NSW CTP laws. It outlines the medical evidence required, time limits for claims, and when to seek legal advice. General information cannot determine whether a claim is available in an individual case.

Current as at 20 October 2026

How SIRA Handles Hearing Loss Claims under NSW CTP Laws

A threshold injury under the Motor Accident Injuries Act 2017 (NSW) includes a soft tissue injury and a psychological or psychiatric injury that is not a recognised psychiatric illness (adjustment disorder and acute stress disorder are the usual examples; s 1.6 and Motor Accident Guidelines Part 5).

If you've suffered hearing loss from a motor vehicle accident in New South Wales, you may be eligible for treatment and rehabilitation costs under the Compulsory Third Party (CTP) scheme. The State Insurance Regulatory Authority (SIRA) manages claims under the Motor Accident Injuries Act 2017 (MAIA), which covers medical treatment, including rehabilitation, for injuries caused by motor accidents. This article explains how SIRA evaluates treatment plans for hearing loss, what rehabilitation costs are covered, and how long-term care is managed under NSW CTP laws.

Key CTP Rules for Hearing Loss Claims

Under the CTP scheme, injuries like hearing loss caused by acoustic trauma, such as damage from crash forces or airbags, are treated as 'threshold injuries' under the Motor Accident Guidelines. SIRA assesses whether your hearing loss meets the definition of a threshold injury, which includes neurological signs from spinal nerve-root injuries. If your injury falls within this category, you may be eligible for treatment and rehabilitation benefits. However, claims for long-term care or ongoing treatment must demonstrate a direct link between the accident and your condition.

Practical Steps for Claiming Hearing Loss Treatment

To claim treatment and rehabilitation for hearing loss, you must:

  • Seek immediate medical attention to document the injury.
  • Obtain a detailed medical report from a qualified audiologist or ENT specialist.
  • Submit records of all treatment costs, including hearing aids, speech therapy, or cochlear implants.
  • Provide evidence of how the injury impacts your daily life, such as difficulty at work or communication.

SIRA requires medical evidence to confirm that your treatment plan is necessary and directly related to the accident. For example, if you need a hearing aid, your doctor must prove it is medically required to manage your hearing loss.

Time Limits and Dispute Resolution

CTP claims for threshold injuries are generally limited to 52 weeks of weekly benefits. However, rehabilitation costs for long-term treatment may still be covered if they are essential for recovery. If SIRA denies your claim, you can request a review or seek mediation through the NSW Civil and Administrative Tribunal (NCAT). It is important to act quickly, as delays in submitting medical evidence may affect your eligibility.

When to Seek Legal Advice

While SIRA handles most CTP claims, complex cases involving long-term hearing loss, disputes over medical necessity, or overlaps with workers' compensation may require legal assistance. A solicitor can help you navigate the process, ensure all evidence is submitted correctly, and challenge decisions if necessary. Remember, every claim depends on its own facts, and the outcome will depend on the strength of your medical evidence and the specific circumstances of your accident.

Next Steps

If you are unsure whether your hearing loss claim meets CTP criteria, or if you need help preparing your treatment plan, contact LegalAdvice.com.au. Every claim depends on its own facts. To request contact about your circumstances, complete the quick, no obligation enquiry form.

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