Legal Advice

Hearing Loss Claims in NSW CTP: Practical Examples on the Central Coast

This article explains how SIRA assesses hearing loss claims caused by acoustic trauma under NSW CTP laws. It outlines the evidence required, including medical records and audiograms, and uses Central Coast examples to illustrate the process. Time limits and dispute resolution options are also covered.

Current as at 19 August 2026

How SIRA Assesses Hearing Loss Claims from Acoustic Trauma

If you've suffered hearing loss due to acoustic trauma in a motor accident in New South Wales, understanding how the State Insurance Regulatory Authority (SIRA) evaluates your claim is critical. Acoustic trauma, such as damage caused by loud noises from airbags, crash forces or vehicle impacts, can result in permanent hearing loss. SIRA assesses these claims under the Motor Accident Injuries Act 2017, which governs Compulsory Third Party (CTP) compensation. This article explains how SIRA evaluates hearing loss claims, what evidence is needed and how Central Coast examples illustrate the process.

Legal Framework for Hearing Loss Claims

Under NSW CTP laws, injuries must meet specific criteria to qualify for compensation. SIRA uses the Motor Accident Guidelines to determine whether a hearing loss claim falls within the 'threshold injury' definition. Threshold injuries are those that result in a whole person impairment (WPI) of 10% or more, or require treatment and care. For acoustic trauma-related hearing loss, medical evidence must demonstrate a direct link between the accident and the injury. This includes audiograms, ENT specialist reports and documentation of pre-existing conditions. SIRA also considers whether the injury meets the 'spinal nerve-root' qualification for soft tissue injuries, as outlined in the Motor Accident Guidelines.

Practical Steps and Evidence for Hearing Loss Claims

To support a CTP claim for acoustic trauma-related hearing loss, you must provide:

  • Medical records showing the injury's cause and severity
  • Witness statements or accident reports detailing the incident
  • Audiological test results (e.g., pure-tone audiometry, speech discrimination scores)
  • Evidence of pre-existing hearing issues to establish the injury's connection to the accident

On the Central Coast, a 2023 case involved a pedestrian who suffered hearing loss after an airbag deployed during a collision. SIRA accepted the claim because the medical evidence clearly linked the airbag's force to the injury. This example highlights the importance of documenting the exact cause of the trauma and ensuring medical professionals record the injury's connection to the accident.

Time Limits, Disputes and When to Seek Advice

CTP claims must be submitted within 52 weeks of the accident for certain injuries. If your hearing loss is classified as a 'threshold injury, ' benefits may be limited after this period. However, if the injury requires long-term treatment, SIRA may extend the timeframe. Disputes over claim validity are resolved through SIRA's internal review process or by applying to the NSW Civil and Administrative Tribunal (NCAT). It's essential to seek legal advice if your claim is denied or if you're unsure about the evidence required. For instance, a Central Coast resident who missed the 52-week deadline for their injury was able to extend their claim after providing additional medical evidence showing ongoing treatment needs.

Next Steps for Claimants

If you're navigating a CTP claim for hearing loss caused by acoustic trauma, start by gathering all medical and accident-related evidence. Contact SIRA directly to confirm your injury meets the threshold criteria, and consider consulting a solicitor if your claim is rejected. Every claim depends on its own facts. To request contact about your circumstances, complete the quick, no obligation enquiry form.

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