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Hearing Loss Claims After 2017 CTP Reforms: What Injured Claimants Need to Know in Western Sydney

The 2017 NSW CTP reforms changed how hearing loss injuries are assessed, requiring detailed medical evidence to qualify as 'threshold injuries.' Claimants in Western Sydney must understand the distinction between statutory benefits and common law damages. Gather medical records, accident details, and seek legal advice if your injury does not meet the threshold criteria.

Current as at 20 August 2026

Hearing Loss Claims After 2017 CTP Reforms in Western Sydney

If you suffered hearing loss or acoustic trauma in a motor accident in Western Sydney, the 2017 NSW CTP reforms changed how your claim is assessed. The reforms introduced stricter rules for determining compensation, particularly for injuries classified as 'threshold injuries.' This article explains how the reforms affect your claim, what evidence is needed, and when to seek legal advice.

Key Changes to CTP Compensation for Hearing Loss

The 2017 reforms restructured NSW CTP compensation by introducing the 'threshold injury' concept. Under the Motor Accident Injuries Act 2017, injuries must meet specific criteria to qualify for statutory benefits like weekly payments or treatment benefits. For hearing loss caused by acoustic trauma (e.g., from a car crash or airbag), the injury must be classified as a threshold injury to receive compensation.

SIRA’s Motor Accident Guidelines define threshold injuries as those that are 'soft tissue' injuries, including 'neurological signs other than radiculopathy.' However, hearing loss from acoustic trauma is not automatically considered a threshold injury. It must be assessed by a medical practitioner to determine if it meets the criteria outlined in the guidelines. This change means claimants must provide detailed medical evidence to prove their injury qualifies.

How SIRA Assesses Hearing Loss Claims

SIRA evaluates hearing loss claims based on the Motor Accident Guidelines. For acoustic trauma injuries, the following factors are critical:

  • Medical evidence: A specialist’s report confirming the injury is caused by the accident and meets the threshold injury definition.
  • Nature of the injury: SIRA distinguishes between 'threshold injuries' (which qualify for statutory benefits) and 'whole person impairment' (which may entitle claimants to additional damages). Hearing loss from acoustic trauma is typically classified as a threshold injury unless it results in a whole person impairment rating of 10% or more.
  • Time limits: If your injury is a threshold injury, you may only receive weekly benefits and treatment benefits for 52 weeks. After that, you may need to pursue a separate common law damages claim.

Practical Steps for Claimants in Western Sydney

To support your claim, gather the following evidence:

  • Medical records: Detailed reports from audiologists or ENT specialists confirming the cause and severity of your hearing loss.
  • Accident details: Police reports, witness statements, and photographs of the scene.
  • Income records: Proof of lost wages or reduced earning capacity if your injury affects your ability to work.
  • Communication with insurers: Keep copies of all correspondence with the at-fault driver’s insurer.

If your injury is not classified as a threshold injury, you may still have a claim for common law damages. However, this requires a separate legal process and is subject to the court’s assessment of fault and impairment.

Time Limits and Dispute Options

CTP claims must be made within 52 weeks of the accident if the injury is a threshold injury. If you wait beyond this period, you may lose access to statutory benefits. For non-threshold injuries, time limits depend on the type of claim and whether you pursue common law damages.

If your claim is disputed, you can request a review by SIRA or seek mediation through the NSW Civil and Administrative Tribunal (NCAT). In complex cases, legal representation may be necessary to challenge an adverse decision.

When to Seek Advice

The 2017 reforms have made it more challenging to claim compensation for hearing loss injuries. If your injury is not clearly a threshold injury, you may need to pursue a common law damages claim, which requires expert evidence and legal strategy. Consider consulting a solicitor if:

  • Your injury is not classified as a threshold injury.
  • You are unsure whether your claim meets the criteria.
  • You need help navigating the CTP scheme or disputing a decision.

Example: A Claimant’s Experience

Consider a claimant who suffered hearing loss after an airbag deployed during a car crash in Western Sydney. Their audiologist confirmed the injury was caused by the accident but did not meet the threshold injury criteria. The claimant then pursued a common law damages claim, arguing the injury caused long-term impairment. After expert evidence and legal representation, they received compensation for pain and suffering.

Next Steps

CTP compensation for hearing loss injuries has become more complex since the 2017 reforms. To ensure your claim is properly assessed, gather detailed medical evidence and understand the distinction between threshold injuries and common law damages. If you need help with your claim, complete the quick, no obligation enquiry form to request contact about your circumstances.

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