Legal Advice

Green Slip CTP Insurance: Common Questions Injured Drivers and Passengers Ask in NSW

Green slip CTP insurance in NSW covers injuries from motor accidents, including threshold injuries and weekly benefits. Injured drivers and passengers should notify their insurer within 28 days, submit medical evidence, and contact SIRA. Disputes can be resolved through review or legal advice. Complete the quick, no obligation enquiry form to discuss your case.

Current as at 19 June 2026

Green Slip CTP Insurance: What Injured People Need to Know

If you've been injured in a motor accident in NSW, you may be wondering how green slip CTP insurance covers your claim. Under the Motor Accident Injuries Act 2017 (MAIA), all NSW drivers must hold a green slip to cover third-party injuries. This article explains what coverage applies, how to make a claim, and how disputes are resolved.

What Does Green Slip CTP Insurance Cover?

Green slip CTP insurance covers injuries caused by a motor vehicle accident, regardless of fault. Under the MAIA, eligible injuries include:

  • Threshold injuries (soft tissue injuries like whiplash, sprains, or fractures)
  • Whole person impairment (permanent disability or loss of function)
  • Weekly income payments for lost earnings
  • Treatment and care benefits for medical expenses

SIRA (State Insurance Regulatory Authority) administers claims. If your injury meets the MAIA's 'threshold injury' definition, you may receive weekly benefits for 52 weeks, plus treatment costs. However, injuries below this threshold may not qualify for ongoing payments.

How to Make a CTP Claim in Greater Sydney

To start a claim, you must:

  1. Notify your insurer within 28 days of the accident (s 3.11 MAIA)
  2. Provide medical evidence showing your injury meets the MAIA's definition
  3. Submit a claim form via SIRA's online portal or by post

Key evidence includes:

  • Medical records confirming your injury
  • Police report or accident statement
  • Witness contact details
  • Income records to support weekly payments

If your injury involves a spinal nerve-root injury with neurological signs, it may still qualify as a threshold injury under the Motor Accident Guidelines.

Common Disputes and How They're Resolved

Disputes often arise over:

  • Whether your injury meets the threshold injury definition
  • The amount of weekly benefits
  • Whether your claim overlaps with workers' compensation

SIRA reviews all claims. If you disagree with a decision, you can:

  • Request a review within 28 days
  • Apply for mediation
  • Seek legal advice to challenge the decision

For accidents before 1 December 2017, the old Motor Accidents Compensation Act 1999 (MACA) may apply, but the MAIA is the current scheme.

When to Seek Legal Advice

Consult a solicitor if:

  • Your injury involves contributory fault (s 4.4 MAIA)
  • You're unsure if your injury qualifies for benefits
  • You need help navigating SIRA's dispute process

Legal advice can also help if your claim overlaps with workers' compensation or involves lifetime care needs.

Next Steps for Injured Claimants

CTP claims depend on the accident date, injury type, and evidence. If your claim is denied or you're unsure of your rights, contact a legal professional. Complete the quick, no obligation enquiry form to request contact about your circumstances.

Why Time Matters

You must notify your insurer within 28 days of the accident. Delays can affect your ability to claim weekly benefits or treatment costs. If you're unsure about your options, act quickly to preserve your rights.

Understanding SIRA's Role

SIRA handles all CTP claims in NSW. They assess whether your injury meets the MAIA's criteria and determine your entitlements. Their website provides claim forms, guidelines, and contact details for assistance.

Final Checklist for Injured Claimants

  • Notify your insurer within 28 days
  • Gather medical and accident records
  • Submit a claim via SIRA's portal
  • Seek legal advice if your claim is denied

Every claim depends on its own facts. Complete the quick, no obligation enquiry form to request contact about your circumstances.

Prepared using automated research and drafting tools and checked through LegalAdvice editorial and source-validation controls. This page is general information, not personalised legal advice.

The information contained in this website is not intended to constitute professional legal advice. You acknowledge that legaladvice.com.au does not provide legal services or legal advice and that you should not rely or act upon any information received from the use of the website.

How LegalAdvice creates and checks content