Legal Advice

What to do immediately after a road accident with green slip CTP insurance in NSW

If you've been injured in a road accident in NSW with a green slip, you must report the accident to the police and SIRA within 24 hours if there was injury or damage. You should also seek medical attention and begin the claims process. Time limits apply, and you may need to seek legal advice if your claim is denied or if you're unsure about your eligibility.

Current as at 19 June 2026

If you've been injured in a road accident in NSW and your vehicle has a green slip, there are specific steps you should take to protect your claim under the Compulsory Third Party (CTP) scheme. The Motor Accident Injuries Act 2017 governs CTP claims, and the New South Wales government’s State Insurance Regulatory Authority (SIRA) provides the main guidance on what injured road users need to know. This article explains the critical early actions you should take after a minor accident, including reporting procedures, evidence collection, and what you can claim under the CTP scheme.

Immediate Steps After a Minor Road Accident

If you've been involved in a minor road accident and your vehicle has a green slip, the first priority is to ensure your safety and seek medical attention if needed. Even if you feel fine, it’s important to see a medical practitioner as soon as possible. Injuries that seem minor can worsen over time, and early medical records are crucial for your CTP claim.

Next, you should report the accident to the relevant authorities. If you were involved in a collision with another vehicle, you must report the incident to the police within 24 hours if it caused damage to property or injury. If the accident was with a motorcyclist or cyclist, you must report it to the police within 24 hours if there was injury or damage. This is a legal requirement under the Motor Accident Injuries Act 2017.

You should also report the accident to SIRA, the body that administers the CTP scheme in NSW. SIRA provides a dedicated claims process for injured road users, and you can report your claim online or by phone. It’s important to act quickly because there are time limits for making a claim under the CTP scheme.

What You Can Claim Under the CTP Scheme

Under the CTP scheme, you may be eligible to claim for a range of injuries, including soft tissue injuries, fractures, and more serious conditions. The Motor Accident Guidelines provide the criteria for determining whether your injury qualifies for compensation. These guidelines include specific clinical signs that must be met for injuries to be considered threshold injuries, which are the most common type of injury covered under the CTP scheme.

If your injury is classified as a threshold injury, you may be eligible for weekly income payments and treatment and care benefits. These benefits are available for up to 52 weeks, after which the scheme generally stops paying benefits unless your injury is more severe. You may also be eligible for a lump sum payment if your injury results in a whole person impairment rating of 10% or more.

Evidence That Matters for Your CTP Claim

To support your CTP claim, you’ll need to provide evidence of your injury and the circumstances of the accident. This includes medical records, accident reports, witness statements, and photographs of the scene. You should also keep records of your income, as you may be entitled to weekly income payments if your injury affects your ability to work.

If you were involved in a collision with another vehicle, you’ll need to provide details of the other driver, including their name, contact information, and insurance details. If the other driver was uninsured or did not have a valid insurance policy, this could affect your claim under the CTP scheme.

Time Limits and When to Seek Advice

There are strict time limits for making a CTP claim in NSW. You must report your claim to SIRA within 28 days of the accident if you were injured. If you fail to report your claim within this timeframe, you may lose your right to claim under the CTP scheme. This is a critical deadline that you should not ignore.

If you’re unsure whether your injury qualifies for a CTP claim, or if you need help with the claims process, it’s important to seek advice from a qualified legal professional. While this article provides general information, your specific circumstances may require a more detailed assessment.

When to Seek Legal Advice

If your injury is more than a minor soft tissue injury, or if you believe your claim has been denied without proper consideration, you may need to seek legal advice. A solicitor who specialises in CTP claims can help you understand your options and ensure that your claim is processed correctly.

If you’re not sure whether your injury qualifies for a CTP claim, or if you need help with the claims process, it’s important to seek advice from a qualified legal professional. While this article provides general information, your specific circumstances may require a more detailed assessment.

Next Steps for Injured Road Users

If you’ve been injured in a road accident in NSW and your vehicle has a green slip, the first priority is to report the accident to the police and SIRA within the required timeframe. You should also seek medical attention as soon as possible and begin the claims process. If you’re unsure whether your injury qualifies for a CTP claim, or if you need help with the claims process, it’s important to seek advice from a qualified legal professional.

Every claim depends on its own facts. To request contact about your circumstances, complete the quick, no obligation enquiry form.

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