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Funeral Expenses, Key Changes to NSW CTP Claims After 2017 Reforms

The 2017 reforms to NSW CTP claims have changed how funeral expenses are evaluated. SIRA now assesses the reasonableness of funeral costs, and claimants must provide detailed evidence. Understanding these changes is essential for claimants seeking compensation for funeral expenses following a motor accident.

Current as at 27 October 2026

Funeral Expenses, What Changed After the 2017 NSW CTP Reforms

If you’ve been involved in a motor accident in Greater Sydney and are seeking compensation for funeral expenses, the rules have changed significantly since the 2017 reforms. The Motor Accident Injuries Act 2017 (MAIA) replaced the previous Motor Accidents Compensation Act 1999 (MACA), and with it came a new approach to valuing and including funeral costs in claims. Understanding these changes is essential for claimants seeking to recover expenses related to the death of a loved one.

What Changed with the 2017 Reforms?

Before 2017, funeral expenses were generally included in claims under the MACA. However, the new MAIA introduced a more structured approach to what can be claimed. Under the revised framework, funeral expenses are now considered a separate category of claim, and they are subject to specific guidelines.

SIRA (State Insurance Regulatory Authority) now plays a central role in determining the value of funeral expenses. The revised guidelines mean that not all funeral costs are automatically included. Instead, SIRA evaluates the expenses based on the 'reasonableness' of the costs and the 'direct connection' to the motor accident. This means that claimants must provide detailed evidence to support their claim.

How SIRA Evaluates Funeral Expenses

SIRA has issued detailed guidelines to help assess the value of funeral expenses. These guidelines include a list of typical funeral costs that may be included, such as transportation, burial or cremation, and the cost of a funeral director. However, the guidelines also emphasize that only expenses that are directly related to the death of the claimant and the motor accident are considered.

For example, if a family chooses to hold a memorial service that is not directly related to the accident, such costs may not be included. SIRA also considers the 'reasonableness' of the expenses, meaning that extravagant or unnecessary costs may be excluded. Claimants should keep detailed records of all funeral-related expenses, including receipts, invoices, and any correspondence with the funeral director.

Steps to Include Funeral Costs in a CTP Claim

If you are seeking to include funeral expenses in your CTP claim, there are several practical steps you should take. First, you should notify the relevant insurer as soon as possible. Under the MAIA, there is a time limit for making claims, and delays can affect the outcome.

Second, you should gather all relevant documentation. This includes any receipts, invoices, and correspondence related to the funeral. It is also important to keep a record of any communication with the insurer, as this can be crucial in supporting your claim.

Third, you should consider seeking independent advice. While SIRA provides guidelines, the process can be complex, and claimants may benefit from the assistance of a legal professional who specializes in CTP claims. An experienced solicitor can help you understand the specific requirements and ensure that your claim is properly prepared.

Time Limits and Dispute Options

Under the MAIA, there are strict time limits for making claims. Generally, a claim must be made within a certain period after the accident, and failure to do so can result in the claim being rejected. Therefore, it is important to act promptly and seek legal advice if necessary.

If a claim is disputed, the claimant may have the option to appeal the decision. However, the process can be complex, and it is important to have the support of a legal professional who understands the nuances of the new CTP framework.

When to Seek Legal Advice

If you are unsure about the value of your funeral expenses or the process for including them in your claim, it is advisable to seek legal advice. A solicitor who specializes in CTP claims can help you understand your options and ensure that your claim is properly prepared.

Conclusion

The 2017 reforms have significantly changed the way funeral expenses are handled in NSW CTP claims. While the new framework provides a more structured approach, it also requires claimants to provide detailed evidence to support their claims. Understanding the changes and taking the necessary steps can help ensure that you receive the compensation you are entitled to. Every claim depends on its own facts. To request contact about your circumstances, complete the quick, no obligation enquiry form.

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