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Funeral Expenses in NSW CTP Claims: Key Changes After 2017 Reforms (Illawarra and South Coast)

The 2017 NSW CTP reforms changed how funeral expenses are claimed, requiring direct links to the deceased’s threshold injury. Claimants in Illawarra and South Coast must document costs, submit claims promptly, and seek legal advice if disputes arise. General information cannot determine individual entitlements.

Current as at 24 August 2026

Funeral Expenses in NSW CTP Claims: What Changed After 2017 Reforms

The 2017 reforms to New South Wales’ Compulsory Third Party (CTP) motor accident compensation scheme introduced significant changes to how funeral expenses are handled. These reforms, which apply uniformly across NSW including the Illawarra and South Coast regions, altered the scope of claims and the criteria for assessing funeral costs. If you or a family member were involved in a motor accident and incurred funeral expenses, understanding these changes is critical to ensuring your claim is properly evaluated.

What Changed in the 2017 Reforms?

Prior to 2017, funeral expenses were generally covered under the CTP scheme as part of the ‘treatment and care benefits’ or ‘weekly income benefits’ if the deceased’s injuries were classified as ‘threshold injuries’ under the Motor Accident Injuries Act 2017. However, the 2017 reforms shifted the focus to direct funeral costs rather than broader related expenses. Key changes include:

  • Limited Coverage: Funeral expenses are now only covered if they are ‘directly related’ to the deceased’s death caused by the motor accident. This excludes costs like travel for family members or emotional distress.
  • Threshold Injury Requirement: To claim funeral expenses, the deceased must have sustained a ‘threshold injury’, a specific level of harm defined in the Motor Accident Guidelines. This typically includes injuries like fractures, soft tissue damage, or spinal nerve-root injuries with neurological signs.
  • No Longer Automatic: Funeral expenses are no longer automatically included in all CTP claims. They must be explicitly claimed and supported by evidence, such as receipts or invoices.

How SIRA Assesses Claims in Illawarra and South Coast

The State Insurance Regulatory Authority (SIRA) administers the CTP scheme in NSW. While the 2017 reforms apply consistently across the state, claimants in the Illawarra and South Coast regions should be aware of the following:

  • Local Claim Processing: SIRA’s regional offices in Wollongong and Nowra handle claims for Illawarra and South Coast areas. These offices apply the same legal standards as other regions but may have localized procedures for document submission or evidence collection.
  • Evidence Requirements: SIRA requires detailed documentation to support funeral expense claims, including:
  • Itemized funeral bills
  • Proof of the deceased’s death date and cause
  • Evidence linking the funeral costs to the motor accident (e.g., medical reports confirming the deceased’s injuries)
  • No Regional Exemptions: There are no legal exemptions for Illawarra or South Coast residents. Claims are assessed based on the same criteria as in Sydney or Newcastle.

Practical Steps for Claimants

If you are seeking compensation for funeral expenses after a motor accident, take the following steps:

  1. Document All Costs: Keep detailed records of all funeral-related expenses, including receipts, invoices, and any correspondence with funeral directors.
  1. Notify the At-Fault Party’s Insurer: The insurer of the vehicle involved in the accident must be informed of your claim. This is typically done through the CTP insurer, which is mandated to cover funeral costs under the scheme.
  1. Seek Medical Evidence: If the deceased’s injuries were a direct result of the accident, obtain medical records confirming the injuries. This is crucial for proving a ‘threshold injury’ under the 2017 reforms.
  1. Submit Claims Promptly: CTP claims must be submitted within a specific timeframe. While the exact deadline depends on the circumstances, delays can jeopardize your ability to claim funeral expenses.

Time Limits and Dispute Resolution

CTP claims, including funeral expenses, are subject to strict time limits. Under the Motor Accident Injuries Act 2017, claims must generally be submitted within 52 weeks of the accident if the injury is classified as a ‘threshold injury.’ For non-threshold injuries, the time limit is extended, but funeral expenses are not automatically included.

If your claim is disputed, you may need to:

  • Request a Review: SIRA allows for formal reviews of claims. This involves submitting additional evidence or a written explanation of why the claim should be approved.
  • Seek Independent Advice: While this article provides general guidance, complex claims may require legal assistance. A solicitor can help navigate disputes and ensure your rights are protected.

When to Seek Legal Advice

The 2017 reforms have significantly narrowed the scope of funeral expense claims. If you are unsure whether your claim meets the new criteria, or if your claim has been denied, it is advisable to consult a legal professional. A solicitor can assess whether your case qualifies under the threshold injury rules and help you challenge a decision.

Final Steps for Claimants

Funeral expenses under the NSW CTP scheme are now subject to stricter criteria following the 2017 reforms. If you or a family member has been affected by a motor accident and incurred funeral costs, it is essential to:

  • Gather all relevant documentation
  • Submit your claim to the at-fault party’s insurer
  • Seek legal advice if your claim is denied or disputed

Every claim depends on its own facts. To request contact about your circumstances, complete the quick, no obligation enquiry form.

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