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Economic Loss Claims, How Insurers Assess Liability in Greater Sydney

This article explains how insurers assess economic loss claims in NSW CTP motor accidents, focusing on the factors they consider, the SIRA framework, and practical steps to support your claim. It also outlines time limits, dispute options, and when to seek legal advice.

Current as at 26 October 2026

How Insurers Assess Liability for Economic Loss Claims in NSW CTP Motor Accidents

A threshold injury under the Motor Accident Injuries Act 2017 (NSW) includes a soft tissue injury and a psychological or psychiatric injury that is not a recognised psychiatric illness (adjustment disorder and acute stress disorder are the usual examples; s 1.6 and Motor Accident Guidelines Part 5).

If you've been involved in a motor vehicle accident in Greater Sydney and are seeking compensation for lost income or financial loss, it's important to understand how insurers assess your claim under the NSW Compulsory Third Party (CTP) scheme. Economic loss claims typically involve lost wages, reduced earning capacity, or other financial impacts of the accident. Insurers evaluate these claims based on the Motor Accident Injuries Act 2017 (MAIA) and the Motor Accident Guidelines, which outline the standards for determining what is recoverable.

Key Factors Insurers Consider When Assessing Economic Loss Claims

Insurers assess economic loss claims by looking at several factors, including:

  • Medical evidence, This includes medical records, reports from doctors, and evidence of how the injury has affected your ability to work.
  • Income records, Proof of your pre-accident income, such as payslips, tax returns, or employment contracts, is essential to establish your earning capacity.
  • Work capacity assessment, Insurers may require a report from a medical practitioner or a vocational expert to determine whether your injury has affected your ability to work.
  • Time of injury, The date of the accident determines which version of the CTP scheme applies. Claims made after 1 December 2017 fall under the MAIA, while older claims may be subject to the former Motor Accidents Compensation Act 1999 (MACA).
  • Nature of the injury, The insurer will assess whether your injury meets the threshold injury definition under the Motor Accident Guidelines. This is important because it determines whether you are eligible for certain benefits or damages.

How the SIRA Framework Influences Economic Loss Claims

The State Insurance Regulatory Authority (SIRA) provides the official framework for assessing claims under the NSW CTP scheme. SIRA’s guidelines outline what is considered a threshold injury, what benefits are available, and how claims are evaluated. For economic loss claims, SIRA’s framework ensures that insurers assess claims consistently and fairly, based on the facts of each case.

Practical Steps to Support Your Economic Loss Claim

To support your economic loss claim, you should:

  • Keep detailed records of your income, This includes payslips, bank statements, and any other documentation that shows your pre-accident income.
  • Obtain medical reports, Ensure that your medical practitioners provide detailed reports on how your injury has affected your ability to work.
  • Seek a work capacity assessment, A vocational expert or medical professional may need to assess your ability to return to work or perform your previous job.
  • Document your financial losses, This includes not only lost wages but also any additional costs incurred due to the injury, such as travel expenses or modifications to your home.

Time Limits and Dispute Options

Under the NSW CTP scheme, there are time limits for making claims. Generally, you must notify your insurer within a reasonable time after the accident, although the exact timeframe may depend on the circumstances. If your claim is disputed, you may need to seek independent advice or challenge the insurer’s decision through the appropriate channels.

When to Seek Legal Advice

If you're unsure whether your economic loss claim is viable or if your insurer is not responding appropriately, it's important to seek legal advice. A qualified solicitor can help you understand your rights, ensure your claim is properly prepared, and represent you if necessary.

Next Steps

Economic loss claims can be complex, and the outcome depends on the facts of your case, the evidence you provide, and the applicable law. To request contact about your circumstances, complete the quick, no obligation enquiry form.

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