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Economic Loss Claims in NSW CTP Disputes: Understanding SIRA's Resolution Process

This article explains how SIRA assesses economic loss claims under NSW CTP laws, the common disputes that arise, and the options for resolving disagreements. It outlines the internal review process, medical dispute pathway, and NCAT review, while emphasizing the importance of evidence and legal advice when disputes occur.

Current as at 15 October 2026

Economic Loss Claims in NSW CTP Disputes

If you've suffered an injury in a motor vehicle accident and are seeking compensation for lost income or reduced earning capacity, you may be facing a dispute over the value of your economic loss claim. Under New South Wales' Compulsory Third Party (CTP) scheme, economic loss claims are governed by the Motor Accident Injuries Act 2017 and assessed by the State Insurance Regulatory Authority (SIRA). This article explains how SIRA evaluates economic loss claims, the common disputes that arise, and the options available to resolve disagreements.

How SIRA Assesses Economic Loss Claims

SIRA determines the amount of compensation for economic loss by considering:

  • The extent of your injury and its impact on your ability to work
  • Medical evidence confirming your injury's severity
  • Expert reports from medical practitioners
  • Your pre-accident income and earning capacity
  • The likelihood of future earnings if your injury affects long-term employment

Economic loss claims typically cover:

  • Lost wages due to time off work
  • Reduced earning capacity if your injury limits your ability to work
  • Costs of vocational rehabilitation or retraining

SIRA uses the Motor Accident Guidelines to assess injuries and determine whether they meet the threshold for economic loss claims. For example, a soft tissue injury with no neurological signs may not qualify, but an injury affecting mobility or cognitive function could.

Common Disputes in Economic Loss Claims

Disputes often arise when:

  • Claimants argue their injury has a greater impact on their earning capacity than SIRA assesses
  • Insurers challenge the medical evidence or expert reports
  • There are disagreements about the long-term effects of an injury
  • Claimants seek compensation for intangible losses like career opportunities

SIRA may dispute the claim if:

  • The injury does not meet the threshold for economic loss
  • The evidence does not support the claimed loss of income
  • The claimant has not provided sufficient documentation of their pre-accident earnings

Dispute Resolution Options

Internal Review Process

If you disagree with SIRA's assessment, you can request an internal review. This involves:

  1. Submitting a written objection to SIRA
  2. Providing additional evidence or expert reports
  3. Having the case reviewed by a senior assessor

The review must be requested within 28 days of receiving the initial decision. SIRA will issue a new decision within 28 days of receiving the objection.

Medical Dispute Pathway

For disputes involving medical evidence, you can use the Personal Injury Commission's medical dispute pathway. This allows:

  • A second medical opinion from an independent expert
  • A review of the medical records
  • A determination on whether the injury meets the threshold for economic loss

This process is particularly useful when there are conflicting medical opinions about the severity of an injury.

External Review by NCAT

If the dispute remains unresolved, you can apply to the NSW Civil and Administrative Tribunal (NCAT) for a review. NCAT can:

  • Reconsider the claim based on new evidence
  • Order a fresh assessment by an independent expert
  • Make a binding decision on the claim's value

NCAT reviews must be requested within 28 days of the final SIRA decision. The process can take up to 6 months, depending on the complexity of the case.

Practical Steps for Claimants

To strengthen your economic loss claim:

  • Keep detailed records of your income, including payslips and tax returns
  • Obtain medical reports confirming the impact of your injury on your work
  • Seek expert opinions from vocational rehabilitation specialists
  • Document any changes in your ability to work or earn income

If you're unsure about the value of your claim or how to proceed with a dispute, it's important to seek legal advice. A solicitor can help you:

  • Prepare a strong case for economic loss
  • Challenge an insurer's refusal to pay
  • Navigate the dispute resolution process

Key Considerations

Economic loss claims are distinct from other CTP claims. While medical treatment benefits and weekly payments are governed by the Motor Accident Injuries Act 2017, economic loss claims are assessed separately under the same legislation. It's important to understand:

  • Economic loss claims are not automatic for all injuries
  • SIRA has specific criteria for assessing the impact on earning capacity
  • Disputes require evidence of both the injury's severity and its financial impact

If your claim is disputed, you may need to provide additional evidence, such as:

  • A report from a vocational expert
  • Tax records showing your pre-accident income
  • Evidence of career opportunities lost due to the injury

When to Seek Legal Advice

You should consider seeking legal advice if:

  • Your claim has been rejected or disputed
  • You're unsure how to respond to an objection
  • You need help preparing evidence for a dispute
  • You want to challenge an insurer's decision

A solicitor can help you understand your options and ensure your claim is properly presented. They can also assist with:

  • Applying for an external review by NCAT
  • Challenging an insurer's refusal to pay
  • Negotiating a fair settlement

Next Steps

Economic loss claims can be complex, especially when disputes arise. Understanding the SIRA assessment process and the available dispute resolution options is essential. If you're unsure about the value of your claim or how to proceed with a dispute, it's important to seek professional advice. Every claim depends on its own facts, and the outcome can vary based on the evidence and circumstances.

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