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E-scooter collisions: How SIRA applies CTP rules in Newcastle and Hunter

This article explains how SIRA applies NSW CTP rules to e-scooter collisions, including liability determination, claim processes, and regional considerations in Newcastle and Hunter. It outlines practical steps for gathering evidence and highlights time limits for claims.

Current as at 25 August 2026

How SIRA handles e-scooter collision claims in NSW

If you've been injured in an e-scooter collision in Newcastle or Hunter, the New South Wales Compensation Tribunal (SIRA) oversees your claim under the Motor Accident Injuries Act 2017. E-scooters are treated as motor vehicles for CTP purposes, meaning the same rules apply as for car accidents. However, SIRA has specific guidelines for claims involving e-scooters, which may differ from traditional vehicles. This article explains how SIRA interprets the law for e-scooter collisions, including key distinctions and practical steps.

Key differences in SIRA's approach to e-scooter claims

SIRA classifies e-scooters as motor vehicles under the Motor Accident Injuries Act 29.1 (2017), meaning they are subject to the same CTP rules as cars. However, there are nuances:

  • Liability determination: SIRA assesses fault based on the same principles as car accidents, but e-scooters may have additional considerations (e.g., speed, roadworthiness).
  • Claim processing: E-scooter claims must be submitted to SIRA using the same forms as car accident claims, but may require additional documentation such as proof of e-scooter registration.
  • Regional application: While SIRA applies the same CTP rules across NSW, local offices in Newcastle and Hunter may have specific procedures for processing claims.

Practical steps and evidence for e-scooter claims

To support your claim, gather:

  • Medical records: Document all injuries, including soft tissue injuries (e.g., whiplash) and threshold injuries (as defined by SIRA guidelines).
  • Accident details: Obtain a police report, witness statements, and photos of the scene.
  • E-scooter information: Provide registration details, maintenance records, and evidence of roadworthiness.
  • Income records: If you're claiming weekly income payments, provide proof of pre-accident earnings.

SIRA may also request a medical report from a registered medical practitioner to assess the nature and extent of your injuries.

Time limits and dispute resolution

You have 6 years from the date of the accident to make a claim under the Motor Accident Injuries Act 2017. However, certain benefits (e.g., weekly income payments) are limited to 52 weeks if your injuries are classified as 'threshold injuries' under SIRA guidelines.

If your claim is disputed, SIRA will review it based on medical evidence and the accident circumstances. You may also seek independent legal advice to challenge a decision.

When to seek legal advice

Contact SIRA directly or consult a solicitor if:

  • You're unsure whether your injuries qualify for benefits.
  • Your claim is rejected or delayed.
  • You need help navigating the claims process.

SIRA provides a free claims assistance service for eligible applicants, which can help with documentation and dispute resolution.

Every claim depends on its own facts. To request contact about your circumstances, complete the quick, no obligation enquiry form.

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