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E-scooter collisions and caregiver considerations in NSW CTP claims

If you or a family member has been injured in an e-scooter collision in Greater Sydney, you may need to consider how the injury affects your family and caregivers. In New South Wales, the Compulsory Third Party (CTP) scheme provides compensation for injuries caused by motor vehicles, including e-scooters. This article explains how injuries from e-scooter collisions impact caregivers and families, what you can claim, and the practical steps to take.

Current as at 28 October 2026

E-scooter collisions and caregiver considerations in NSW CTP claims

If you or a family member has been injured in an e-scooter collision in Greater Sydney, you may need to consider how the injury affects your family and caregivers. In New South Wales, the Compulsory Third Party (CTP) scheme provides compensation for injuries caused by motor vehicles, including e-scooters. This article explains how injuries from e-scooter collisions impact caregivers and families, what you can claim, and the practical steps to take.

The NSW CTP rules that sit behind this question

In NSW, the Motor Accident Injuries Act 2017 governs CTP claims. This means that if you were injured in a collision involving a motor vehicle, including an e-scooter, you may be eligible for compensation. The CTP scheme covers injuries such as soft tissue injuries, fractures, and more serious conditions, depending on the nature of the injury.

The scheme also allows for claims related to the care and support of injured people. This includes claims for the cost of care, loss of income, and other related expenses. Importantly, the scheme does not require you to prove fault, it is based on the principle that all road users should be compensated for injuries caused by motor vehicles.

Practical steps and evidence that usually matter

If you or a family member has been injured in an e-scooter collision, it is important to take the following steps:

  • Seek immediate medical attention, This is crucial to document the injury and ensure that you receive the appropriate treatment.
  • Keep records of all medical records, accident reports, and witness statements, These will be important when making a claim.
  • Notify the relevant insurer, If you were involved in a collision, you should notify the insurer of the incident as soon as possible.
  • Keep records of any changes in your daily life or care needs, This includes changes in your ability to work, care for dependents, or manage household responsibilities.

Time limits, disputes and when to seek advice

In NSW, there are strict time limits for making a CTP claim. Generally, you have a maximum of 3 years from the date of the accident to make a claim. However, this may vary depending on the circumstances of the case.

If you believe your claim has been denied or you are unsure of your options, it is important to seek legal advice. A solicitor can help you understand your rights and ensure that you receive the compensation you deserve.

How SIRA handles caregiver and family-related aspects of e-scooter collision claims in NSW

The State Insurance Regulatory Authority (SIRA) is the regulatory body that oversees the CTP scheme in NSW. SIRA provides guidance on what you can claim, how to make a claim, and what evidence is required.

When it comes to caregiver and family-related aspects of e-scooter collision claims, SIRA allows for claims related to the cost of care, loss of income, and other related expenses. This includes claims for the cost of hiring a caregiver, the loss of income due to the injured person’s inability to work, and other related expenses.

Example: How a family might be affected by an e-scooter collision

Imagine a scenario where a family member is injured in an e-scooter collision. The injury results in a prolonged recovery period, requiring regular care and support. This can lead to significant financial strain on the family, as well as emotional and physical stress on the caregivers. In this case, the family may be eligible to claim compensation for the cost of care, loss of income, and other related expenses.

When to seek advice

If you or a family member has been injured in an e-scooter collision, it is important to seek advice as soon as possible. This is especially important if you believe your claim has been denied or if you are unsure of your options. A solicitor can help you understand your rights and ensure that you receive the compensation you deserve.

Every claim depends on its own facts. To request contact about your circumstances, complete the quick, no obligation enquiry form.

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