Legal Advice

Dental Injuries in NSW CTP Claims: Evidence and Records to Keep

If you’ve suffered a dental injury in a NSW motor accident, preserving evidence like medical records, accident reports, and photographs is essential for a CTP claim. SIRA guidelines define threshold injuries, and time limits may apply. Seek legal advice if your claim is disputed or complex.

Current as at 17 October 2026

If you've suffered a dental injury in a motor vehicle accident in New South Wales, preserving evidence is crucial to support your CTP claim. Dental injuries, such as broken teeth, jaw fractures, or soft tissue damage, are covered under the Motor Accident Injuries Act 2017 (MAIA). This article explains what evidence to keep, how to document injuries, and key considerations for airbag-related dental claims.

What Evidence Matters for Dental Injuries

To establish a dental injury claim under the CTP scheme, you must prove the injury was caused by the accident. Key evidence includes:

  • Medical records: Obtain a diagnosis from a dentist or oral surgeon confirming the injury. Records should detail the type of injury (e.g., fractured tooth, jaw fracture) and its connection to the accident.
  • Accident report: Document the incident, including how the airbag deployed and any impact on your face or mouth. Police reports or statements from witnesses can corroborate the event.
  • Photographs: Take clear images of the injury, including the affected tooth or jaw. Before-and-after photos of dental work (e.g., fillings, crowns) may also be necessary.
  • Witness statements: Statements from others who saw the accident or the airbag deployment can support your account.
  • Dental treatment records: Keep receipts and records of treatments, as these may be needed to claim costs under the CTP scheme.

How SIRA Guidelines Apply to Dental Injuries

The State Insurance Regulatory Authority (SIRA) oversees CTP claims in NSW. According to SIRA’s guidelines, dental injuries are considered under the 'threshold injury' category if they meet specific criteria. For example, a broken tooth or jaw fracture that requires treatment qualifies. However, injuries that are purely cosmetic (e.g., a chipped front tooth without functional impact) may not be covered. SIRA also emphasizes that evidence must clearly link the injury to the accident, not pre-existing conditions or unrelated incidents.

Time Limits and Dispute Resolution

CTP claims must be made within a reasonable time, though there is no strict deadline. However, delays can affect your ability to claim benefits like weekly payments or treatment costs. If your injury is classified as a 'threshold injury' (e.g., a minor dental fracture), benefits may be limited after 52 weeks under the MAIA. If you dispute a decision, you can request a review through SIRA or seek legal advice.

When to Seek Legal Advice

Consult a solicitor if:

  • Your dental injury is complex (e.g., requires surgery or long-term treatment).
  • You’re unsure whether your injury qualifies as a 'threshold injury'.
  • You need help navigating SIRA’s claims process.
  • You want to challenge a decision to deny your claim.

Example Scenario

Consider a passenger who suffered a broken front tooth after an airbag deployed. The dentist documents the injury as a result of the accident. The claimant preserves the accident report, photographs of the tooth, and records of dental treatment. This evidence supports a successful CTP claim under the MAIA.

Every claim depends on its own facts. To request contact about your circumstances, complete the quick, no obligation enquiry form.

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