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Dental Injuries in NSW CTP Claims: Documentation Checklist for Claimants

Dental injuries from motor vehicle accidents in NSW are covered under the CTP scheme, but require thorough documentation. This guide outlines the essential evidence needed, including medical records, accident reports, and witness statements. Time limits and dispute resolution options are also explained to help claimants navigate the process.

Current as at 17 October 2026

Dental Injuries in NSW CTP Claims: What You Need to Know

Where a person's only injuries resulting from the accident are threshold injuries, weekly benefits and treatment and care generally cease after 52 weeks (ss 3.11 and 3.28).

If you've suffered a dental injury in a motor vehicle accident in New South Wales, you may be eligible for compensation under the Compulsory Third Party (CTP) scheme. Dental injuries, such as broken teeth, jaw fractures, or soft tissue damage, are covered under the Motor Accident Injuries Act 2017. However, proving the injury and its impact requires thorough documentation. This guide outlines the essential evidence needed to support your claim.

Key NSW CTP Rules for Dental Injuries

Under the Motor Accident Injuries Act 2017, dental injuries are classified as 'threshold injuries' if they meet specific medical criteria. SIRA (State Insurance Regulatory Authority) guidelines define threshold injuries as those involving soft tissue damage, broken teeth, or jaw fractures. To qualify for benefits, you must demonstrate a direct link between the accident and your dental injury. Airbag deployment, for example, can cause trauma to the face and mouth, making it critical to establish how the accident caused the injury.

Essential Documentation Checklist

To support your claim, gather the following evidence:

  • Medical records: Obtain a detailed report from your dentist or oral surgeon confirming the injury, its severity, and treatment. This should include X-rays, clinical notes, and a diagnosis of the injury.
  • Accident report: Document the incident with details like the date, time, location, and circumstances. If you were a passenger, note how the airbag deployed and its impact on your face.
  • Photographs: Take clear images of your dental injury, including any visible damage to teeth or jaw. Before and after treatment photos can also be useful.
  • Witness statements: If others saw the accident or your injury, ask them to provide a written account.
  • Income and treatment costs: Keep receipts for dental treatments, medications, and any lost income due to the injury.
  • Medical opinion: A specialist report from a dentist or oral surgeon confirming the injury's connection to the accident.

Time Limits and Dispute Resolution

CTP claims must be submitted within 52 weeks of the accident if you're seeking weekly benefits for threshold injuries. However, if your injury results in a whole person impairment (WPI) of 10% or more, you may be eligible for long-term compensation. If your claim is denied, you can request a review from SIRA or seek legal advice to challenge the decision.

When to Seek Legal Advice

If you're unsure about the strength of your claim or need help gathering evidence, consult a solicitor specialising in NSW CTP claims. Legal professionals can help you navigate the process, ensure all documentation is complete, and challenge any unfair decisions.

Final Steps

Proper documentation is essential to prove your dental injury and its impact under the NSW CTP scheme. By following this checklist and acting promptly, you can maximise your chances of receiving the compensation you deserve. For tailored advice, complete the quick, no obligation enquiry form to request contact about your circumstances.

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