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Claims Assessors, How SIRA Funds Treatment Costs in NSW CTP Claims

This article explains how SIRA funds treatment costs in NSW CTP claims, including the role of claims assessors, required evidence, and steps to dispute funding decisions. It provides practical guidance for claimants in Auburn seeking medical treatment funding under the CTP scheme.

Current as at 23 August 2026

How SIRA Funds Treatment Costs in NSW CTP Claims

Where a person's only injuries resulting from the accident are threshold injuries, weekly benefits and treatment and care generally cease after 52 weeks (ss 3.11 and 3.28).

In New South Wales, claims assessors play a key role in determining whether treatment costs are funded under Compulsory Third Party (CTP) motor accident claims. The New South Wales Motor Accident Injuries Act 2017 and SIRA guidelines set the legal framework for this process. If you're in Auburn or elsewhere in NSW and seeking treatment for a motor accident injury, understanding how SIRA evaluates funding for medical costs is essential.

The Role of Claims Assessors in CTP Claims

A claims assessor is an independent professional appointed by SIRA to evaluate whether treatment costs are eligible for funding under the CTP scheme. Their role includes:

  • Reviewing medical records to confirm the injury's connection to the accident
  • Assessing whether treatment is necessary and reasonable
  • Determining if the treatment falls within the scope of the CTP scheme

Assessors use the Motor Accident Guidelines to evaluate claims. For example, they must determine if an injury meets the 'threshold injury' definition under the Act. This includes assessing whether the injury results in a 'soft tissue injury' or requires more extensive treatment.

How SIRA Funds Treatment Costs

SIRA funds treatment costs based on the type of injury and the evidence provided. Under the CTP scheme, claimants can seek funding for:

  • Medical consultations and tests
  • Specialist treatments like physiotherapy
  • Medications prescribed for accident-related injuries

The assessor considers:

  • The medical necessity of the treatment
  • The cost of the treatment compared to standard medical practice
  • Whether the treatment was provided within a reasonable timeframe

For injuries classified as 'threshold injuries' (such as soft tissue injuries), funding is typically limited to 52 weeks. After this period, claimants may need to seek alternative funding sources, such as private health insurance or the Workers Compensation Commission, depending on their circumstances.

Evidence Required for Treatment Funding

To support a treatment funding claim, you'll need to provide:

  • Detailed medical records showing the injury's connection to the accident
  • Itemized bills from healthcare providers
  • A letter from your treating medical practitioner confirming the treatment's necessity
  • Evidence of the accident, such as police reports or witness statements

Keep all documentation organized. SIRA may request additional information if the initial evidence is incomplete or unclear.

Disputing a Funding Decision

If you disagree with a claims assessor's decision, you can request a review. SIRA has a formal process for disputing funding decisions, which includes:

  1. Submitting a written objection within 28 days of receiving the decision
  2. Providing additional evidence or clarification
  3. Requesting a reassessment by a senior assessor

If the dispute isn't resolved, you may need to seek independent legal advice. While SIRA's process is designed to be fair, claimants have the right to challenge decisions they believe are incorrect.

Practical Steps for Claimants in Auburn

If you're in Auburn and seeking treatment funding, take these steps:

  1. Seek medical attention immediately after the accident. Document all treatment received.
  2. Notify SIRA of your claim within the required timeframe (usually 28 days of the accident). Delaying notification may affect your eligibility.
  3. Prepare evidence as outlined above. Organize medical records, bills, and accident reports.
  4. Request a claims assessor review if you believe your treatment costs are not being fairly assessed.

When to Seek Legal Advice

While SIRA provides a structured process for funding treatment costs, navigating disputes can be complex. A solicitor can help you:

  • Understand your legal rights under the Motor Accident Injuries Act 2017
  • Challenge an assessor's decision if you believe it's unfair
  • Ensure you meet all procedural requirements for funding

Legal advice is particularly valuable if your claim involves:

  • Long-term treatment needs
  • Disputes over the 52-week funding limit
  • Overlapping claims with workers' compensation or private health insurance

Next Steps

Understanding how SIRA funds treatment costs is critical for claimants in NSW. While the claims assessor process is designed to be fair, it's important to act promptly and prepare thorough evidence. If you're in Auburn or elsewhere in NSW and need assistance with your claim, seek professional advice to ensure your rights are protected.

Every claim depends on its own facts. To request contact about your circumstances, complete the quick, no obligation enquiry form.

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