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How CTP Claims Assessors Evaluate Daily Activities in NSW

This article explains how NSW CTP claims assessors evaluate an injured person's ability to return to daily activities, referencing SIRA's guidelines. It outlines the factors considered in the assessment, common challenges in proving limitations, and the importance of seeking legal advice when needed.

Current as at 19 June 2026

How CTP Claims Assessors Evaluate Daily Activities in NSW

If you've been injured in a motor vehicle accident in New South Wales and are concerned about how your ability to return to daily activities is assessed, you're not alone. In NSW, the assessment of daily activities is a key factor in determining the level of compensation you may be eligible for under the Compulsory Third Party (CTP) scheme. This article explains how claims assessors evaluate these activities, referencing the guidelines provided by the State Insurance Regulatory Authority (SIRA), and outlines the practical steps you may need to take.

The Legal Framework Behind Daily Activity Assessments

Under the Motor Accident Injuries Act 2017 (MAIA), the CTP scheme in NSW is designed to provide compensation for injuries caused by motor vehicle accidents. When assessing claims, the focus is on how the injury affects the injured person's ability to perform everyday tasks, such as cooking, cleaning, shopping, or even walking.

SIRA provides detailed guidelines on how these assessments are conducted. These guidelines are based on clinical evidence and are used to determine whether the injured person meets the threshold for compensation. The key is that the injured person must demonstrate a genuine limitation in their ability to perform these daily activities as a result of the accident.

What Factors Do CTP Claims Assessors Consider?

When evaluating your ability to return to daily activities, claims assessors typically consider the following:

  • Medical Evidence: This includes medical reports, doctor's notes, and any other clinical records that document the nature and extent of your injuries.
  • Daily Activity Limitations: You must show that your injuries have caused a genuine limitation in your ability to perform these activities. For example, if you can no longer walk unaided or have difficulty lifting objects, this may impact your claim.
  • Evidence of Impact: You may need to provide evidence of how the injury has affected your daily life, such as a diary of activities, witness statements, or a statement from a carer.
  • Recovery Timeline: The assessor will also consider how long you have been unable to perform these activities and whether you are expected to recover in the future.

Common Challenges in Proving Daily Activity Limitations

One of the most common challenges claimants face is proving that their injuries have genuinely impacted their ability to perform daily activities. This requires a clear and consistent record of how the injury has affected your life. In some cases, the assessor may require a medical expert to provide a detailed opinion on the extent of the limitation.

Another challenge is ensuring that the evidence you provide is both relevant and sufficient. For example, a simple statement that you are 'injured' may not be enough. You need to show how the injury has specifically affected your ability to perform these activities.

A Practical Example of Daily Activity Assessment

Let's consider a hypothetical example. Sarah was in a car accident and sustained a soft tissue injury. She was unable to walk unaided for the first two weeks and had difficulty lifting groceries for the next month. She also reported that she was unable to cook meals for the first three weeks due to pain and limited mobility. In this case, Sarah would need to provide a detailed account of how these limitations impacted her daily life, supported by medical records and a statement from a carer.

Time Limits and When to Seek Advice

Generally, you have a maximum of two years from the date of the accident to make a claim. However, the exact time limit may depend on the circumstances of the accident and the nature of the injury.

If you are unsure whether you meet the criteria for a claim, or if you are facing a dispute with the insurer, it is advisable to seek legal advice. A solicitor can help you understand your options and ensure that your claim is properly assessed.

Next Steps and When to Seek Help

If you are concerned about how your daily activities are being assessed, or if you are unsure whether you meet the criteria for a CTP claim, it is important to seek professional advice. An experienced solicitor can help you understand your options and ensure that your claim is properly assessed.

Every claim depends on its own facts. To request contact about your circumstances, complete the quick, no obligation enquiry form.

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