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Funding Care and Family Support Costs in NSW CTP Claims

The NSW CTP scheme covers care and family support costs for motor accident injuries, including unpaid and paid care, medical treatment, and equipment. Claimants on the Central Coast must provide medical evidence, submit claims within 12 months, and contact SIRA directly. Time limits and evidence requirements are critical to securing funding.

Current as at 25 August 2026

How the NSW CTP Scheme Funds Care and Family Support Costs

If you've been injured in a motor vehicle accident in New South Wales, the Compulsory Third Party (CTP) scheme may cover care and family support costs. These include expenses for unpaid care, such as assistance with daily living tasks, and paid care, like home help or nursing services. The scheme also covers treatment costs, including medical bills, therapy, and equipment. However, the amount and type of support you receive depend on the nature of your injury, the evidence you provide, and the specific rules of the CTP scheme.

Key CTP Rules for Care and Family Support Claims

Under the Motor Accident Injuries Act 2017, the CTP scheme covers 'treatment and care benefits' for injuries resulting from a motor accident. This includes:

  • Unpaid care (e.g., assistance with eating, dressing, or mobility)
  • Paid care (e.g., home help, nursing, or respite care)
  • Medical treatment (e.g., physiotherapy, scans, or specialist consultations)
  • Equipment (e.g., mobility aids or hospital beds)

To qualify, your injury must meet the 'threshold injury' definition in the Motor Accident Guidelines. This typically requires a diagnosis of a soft tissue injury, such as a whiplash or strain, with specific clinical signs. Severe injuries, like fractures or spinal damage, are also covered.

Evidence Needed for Care and Family Support Claims

To claim treatment costs and care support, you'll need to provide:

  • Medical records confirming your injury and treatment plan
  • Care plans from healthcare professionals detailing your needs
  • Receipts or invoices for treatment and care services
  • Witness statements or accident reports to support your claim
  • Proof of income if you're seeking financial assistance for unpaid care

For example, if you require home help after a car accident, a doctor's note confirming your need for assistance and a care provider's invoice would be essential. The New South Wales Motor Accident Claims Guide (SIRA) outlines these requirements in detail.

Applying for CTP Funding on the Central Coast

Claimants on the Central Coast should contact the State Insurance Regulatory Authority (SIRA) directly. While the CTP scheme applies statewide, local claimants may need to:

  • Contact SIRA's Central Coast office for assistance with claims
  • Submit evidence through the NSW Government's online claims portal
  • Seek support from local community services or social workers to document care needs

The CTP scheme has strict time limits. You must notify SIRA within 6 months of the accident and submit your claim within 12 months. Delays can affect your ability to receive funding.

Disputes and When to Seek Advice

If your claim is denied or you're unsure about your entitlements, you may need to:

  • Request a review from SIRA
  • Seek independent medical opinions to support your case
  • Consult a legal professional if disputes escalate

It's important to act quickly. The CTP scheme has specific deadlines, and evidence must be submitted promptly to avoid losing your right to claim.

Next Steps for Central Coast Claimants

If you're on the Central Coast and need help with care or treatment costs after a motor accident, the CTP scheme may provide funding. However, the process depends on the date of your accident, the nature of your injury, and the evidence you provide. To request contact about your circumstances, complete the quick, no obligation enquiry form.

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