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Car Park Accidents and Caregiver Considerations in NSW CTP Claims

This article explains how NSW CTP claims handle caregiver and family support following car park accidents. It outlines SIRA's assessment criteria, required evidence, and key differences from other CTP claims, while advising when to seek legal assistance.

Current as at 17 October 2026

Where a person's only injuries resulting from the accident are threshold injuries, weekly benefits and treatment and care generally cease after 52 weeks (ss 3.11 and 3.28).

Car park accidents can lead to injuries requiring ongoing care, and family members often play a critical role in recovery. In New South Wales, the Compulsory Third Party (CTP) scheme governs compensation for injuries caused by motor vehicles, including those in car parks. This article explains how the NSW CTP framework addresses caregiver and family support claims following such incidents, focusing on practical considerations for claimants.

How SIRA Assesses Caregiver and Family Support Claims

The State Insurance Regulatory Authority (SIRA) administers NSW CTP claims under the Motor Accident Injuries Act 2017. When a car park accident results in injuries requiring care, family members may be eligible for compensation for their support role. SIRA evaluates claims based on:

  • The nature and extent of the injury
  • The necessity of family care for recovery
  • The financial impact of providing care

Evidence such as medical records, care logs, and income records are crucial. SIRA considers whether the injury meets the 'threshold injury' criteria, which includes soft tissue injuries with specific neurological signs. For example, a spinal nerve-root injury producing neurological symptoms may qualify, even if radiculopathy is not present.

Practical Steps and Evidence for Family Claims

To support a family caregiver claim, gather:

  • Medical documentation confirming the injury's severity
  • Evidence of the injured person's dependency on family care
  • Financial records showing the impact of caregiving
  • Witness statements or accident reports

Car park accidents may involve unique factors, such as low-speed collisions or private property access. These details can affect compensation, as SIRA assesses whether the injury meets the threshold for ongoing support payments.

Time Limits and Dispute Resolution

CTP claims must be submitted within 52 weeks of the accident, unless an extension is granted. If a claim is disputed, SIRA may refer the matter to the NSW Civil and Administrative Tribunal (NCAT) for review. Families should seek legal advice if they believe their claim is undervalued or if disputes arise over the scope of care required.

Key Differences in Car Park Claims

Car park accidents differ from other CTP claims in two ways:

  1. Location-specific factors: Accidents in car parks may involve private property or low-speed impacts, which can influence SIRA's assessment of injury severity.
  2. Caregiver eligibility: SIRA evaluates whether family care is 'necessary' for recovery, which may depend on the injured person's ability to perform daily tasks.

A hypothetical example illustrates this: A pedestrian injured in a car park collision may require family assistance with mobility exercises. SIRA would assess whether this care is essential to recovery, not just convenient.

When to Seek Legal Advice

Families should consult a solicitor if:

  • The injured person's condition worsens after the 52-week period
  • There are disputes over the extent of care required
  • The claimant believes they are owed additional benefits

Legal professionals can help navigate SIRA's assessment process and ensure all evidence is properly submitted.

Every claim depends on its own facts. To request contact about your circumstances, complete the quick, no obligation enquiry form.

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