Legal Advice

Car Park Accidents and Changes to NSW CTP Claims After 2017 Reforms

The 2017 NSW CTP reforms changed how car park accidents are handled under the Motor Accident Injuries Act 2017. Key changes include stricter liability rules, a 52-week limit for threshold injuries, and new evidence requirements. Injured persons should seek legal advice to ensure their claim meets the MAIA’s criteria.

Current as at 15 October 2026

What Changed for Car Park Accidents Under NSW CTP Claims After 2017

The 2017 reforms to NSW Compulsory Third Party (CTP) claims introduced significant changes to how injuries from car park accidents are assessed and compensated. Under the new Motor Accident Injuries Act 2017 (MAIA), all motor vehicle accidents, including low-speed collisions in car parks, are now governed by a unified scheme. This replaced the previous Motor Accidents Compensation Act 1999 (MACA), which applied only to road accidents. Key changes include:

  • Liability rules: Drivers are no longer automatically liable for car park accidents. Fault must be proven, and contributory fault may reduce compensation.
  • Compensation limits: Statutory benefits like weekly payments and treatment benefits are capped, with a 52-week limit for 'only injuries' (threshold injuries) under s 4.4 of the MAIA.
  • Evidence requirements: Medical records, accident reports, and witness statements are critical to establish injury severity and liability.

How the 2017 Reforms Affect Car Park Accident Claims

Under the MAIA, car park accidents are treated as motor vehicle incidents, but the legal framework has distinct features:

1. Threshold Injury Definition

The MAIA defines 'threshold injury' as a soft tissue injury with neurological signs, such as a spinal nerve-root injury producing symptoms like tingling or numbness. Radiculopathy (nerve root irritation) requires specific clinical signs under SIRA guidelines. If your injury meets this threshold, you may qualify for weekly benefits and treatment coverage.

2. 52-Week Benefit Limit

If your injuries are limited to threshold injuries, weekly benefits and treatment benefits generally stop after 52 weeks. This applies even if the injury has not fully resolved. For example, a pedestrian hit in a car park with a minor whiplash injury may receive benefits for 52 weeks, after which they must seek other support.

3. Dispute Resolution

Disputes over liability or compensation must be resolved through SIRA’s dispute process or by applying to the NSW Civil and Administrative Tribunal (NCAT). Claimsants should seek legal advice if the insurer rejects a claim or disputes the injury’s severity.

Practical Steps for Car Park Accident Claims

To support your claim, gather:

  • Medical evidence: Detailed records from a medical practitioner confirming your injury meets the threshold definition.
  • Accident details: Witness statements, photos of the scene, and a written account of the incident.
  • Income records: Proof of lost wages or reduced earning capacity, if applicable.

Time limits are strict. You must notify your insurer within 30 days of the accident and submit a claim within 90 days. Delays may jeopardize your right to benefits.

When to Seek Legal Advice

Consult a solicitor if:

  • The insurer denies your claim.
  • You are unsure whether your injury qualifies as a threshold injury.
  • You need help navigating the 52-week benefit limit.

Legal advice ensures your claim aligns with the MAIA’s requirements and maximizes your entitlements.

Next Steps

Every claim depends on its own facts. To request contact about your circumstances, complete the quick, no obligation enquiry form.

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