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Attendant Care Services, CTP Scheme Eligibility in Greater Sydney

If you've been injured in a motor vehicle accident in Greater Sydney and need help with daily living tasks, you may be eligible for attendant care services under the NSW CTP scheme. This guide explains the eligibility criteria, what evidence you’ll need, and how to claim these services.

Current as at 25 October 2026

Attendant Care Services, CTP Scheme Eligibility in Greater Sydney

If you've been injured in a motor vehicle accident in Greater Sydney and need help with daily living tasks, you may be eligible for attendant care services under the NSW Compulsory Third Party (CTP) scheme. This guide explains the eligibility criteria, what evidence you’ll need, and how to claim these services.

What Is Attendant Care Services Under the CTP Scheme?

Attendant care services are a type of support provided to people who have suffered a serious injury in a motor vehicle accident. These services cover assistance with daily activities such as eating, dressing, bathing, and mobility. They are available under the NSW CTP scheme, which is designed to provide financial support to injured people and their families.

To be eligible for attendant care services, you must have suffered a serious injury as a result of a motor vehicle accident. This includes injuries that require ongoing assistance with daily living tasks. The injury must be serious enough to prevent you from performing these tasks independently for a significant period of time.

How Does SIRA Determine Eligibility for Attendant Care Services?

The State Insurance Regulatory Authority (SIRA) is responsible for determining eligibility for attendant care services under the CTP scheme. SIRA uses the Motor Accident Guidelines to assess whether a person’s injury meets the criteria for these services.

Under the guidelines, a person may be eligible for attendant care services if they have a serious injury that results in a significant loss of independence. This includes injuries that affect mobility, coordination, or the ability to perform daily tasks. SIRA will assess the injury based on medical evidence, including reports from medical practitioners and other relevant professionals.

What Evidence Is Required to Support a Claim for Attendant Care Services?

To claim attendant care services under the CTP scheme, you’ll need to provide evidence that your injury meets the eligibility criteria. This includes:

  • A medical report from a qualified medical practitioner confirming the nature and severity of your injury.
  • Evidence that your injury has significantly impacted your ability to perform daily living tasks.
  • A statement from a medical professional confirming that you require assistance with daily activities.
  • Any other relevant documentation, such as accident reports or witness statements.

Practical Steps to Take When Claiming Attendant Care Services

If you believe you are eligible for attendant care services under the CTP scheme, you should take the following steps:

  • Seek medical attention immediately after the accident to document your injuries.
  • Keep a record of all medical appointments, treatments, and any changes in your condition.
  • Contact your insurer or the CTP insurer to report your claim.
  • Provide all necessary documentation to support your claim, including medical reports and evidence of your injury.
  • Consider seeking independent legal advice if you are unsure about your eligibility or the claims process.

Time Limits and Dispute Options

It’s important to note that there are time limits for making claims under the CTP scheme. Generally, you must make a claim within a reasonable time after the accident, although the exact timeframe may depend on the circumstances of your case. If you believe your claim has been denied or you are unsure about your eligibility, you may need to seek legal advice to explore your options.

When to Seek Legal Advice

If you are unsure about your eligibility for attendant care services or if your claim has been denied, it may be beneficial to seek legal advice. A solicitor who specialises in CTP claims can help you understand your rights and the claims process. They can also assist you in preparing your claim and ensuring that you meet all the necessary criteria.

Conclusion

Claiming attendant care services under the NSW CTP scheme requires meeting specific eligibility criteria and providing the necessary evidence to support your claim. If you have suffered a serious injury in a motor vehicle accident and need assistance with daily living tasks, you may be eligible for these services. To request contact about your circumstances, complete the quick, no obligation enquiry form.

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