Legal Advice

How to Make a CTP Car Accident Claim in NSW

This guide explains how to make a CTP car accident claim in NSW, including what injuries are covered, how to report an accident, and the evidence required. SIRA administers claims under the Motor Accident Injuries Act 2017, and time limits apply. Contact SIRA or a legal professional for assistance.

Current as at 19 June 2026

If you've been injured in a car accident in New South Wales, you may be eligible for compensation through the Compulsory Third Party (CTP) scheme. This guide explains how to make a claim, what injuries are covered, and how to interact with SIRA, the authority managing CTP claims. The process involves reporting the accident, gathering evidence, and understanding the types of support available under the Motor Accident Injuries Act 2017.

What Happens After a Car Accident in NSW

After a car accident, the first priority is seeking medical attention. Even minor injuries should be assessed by a medical practitioner, as some symptoms may not appear immediately. If you're a driver, passenger, cyclist, or pedestrian, you must report the accident to the police and notify the at-fault driver's insurance company. SIRA, the State Insurance Regulatory Authority, administers CTP claims and handles disputes about eligibility and compensation.

Types of Injuries Covered by CTP Claims

The CTP scheme covers injuries resulting from motor vehicle accidents, including soft tissue injuries like whiplash and fractures. Under the Motor Accident Guidelines, injuries must meet specific clinical criteria to qualify. For example, a spinal nerve-root injury producing neurological signs may count as a threshold injury, even if radiculopathy is not present. SIRA evaluates claims based on medical evidence, such as imaging reports and clinical notes, to determine eligibility.

Starting a CTP Claim in NSW

To begin a claim, you must notify SIRA within 52 weeks of the accident. This period is critical, as benefits for threshold injuries typically end after this time. You'll need to provide details of the accident, including the date, location, and parties involved. SIRA may request medical records, accident reports, and witness statements to assess your claim. If you're unsure about the process, SIRA's online portal provides step-by-step guidance.

Evidence and Time Limits for CTP Claims

SIRA requires thorough documentation to support a claim. Key evidence includes: medical records confirming injuries, police reports, witness contact details, and photographs of the accident scene. You must also provide proof of income if you're claiming weekly benefits. Time limits are strict: claims must be submitted within 52 weeks, and evidence must be submitted within 10 years of the accident. Delays can result in reduced or denied benefits.

When to Seek Independent Advice

While SIRA handles most claims, complex cases may require legal assistance. For example, if your injury results in long-term disability or if there's a dispute over fault, a solicitor can help you navigate the process. Independent advice is also recommended if you're unsure whether your injuries meet the threshold for compensation. SIRA provides a free online tool to estimate potential benefits, but legal professionals can offer tailored guidance.

Next Steps for Claimants

CTP claims depend on the specific circumstances of your accident, injury, and evidence. If you're unsure whether you qualify for benefits or need help submitting a claim, contact SIRA directly or seek advice from a registered legal professional. Every claim is unique, and time limits apply. To request contact about your circumstances, complete the quick, no obligation enquiry form.

Prepared using automated research and drafting tools and checked through LegalAdvice editorial and source-validation controls. This page is general information, not personalised legal advice.

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